Star Al Obaidi
Dallas,TX
Summary
Flexible and focused team player with expertise in customer relationship management, HR proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology and program management. I am seeking a competitive and challenging environment focusing on customer service where I can serve your organization and establish an enjoyable career for myself.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Global Relocation Consultant
Cartus
Dallas, TX
04.2020 - 01.2024
- Developed and managed global relocation policies in accordance with applicable laws and regulations.
- Coordinated the shipment of household goods, vehicles, pets, and other personal items for assignees.
- Negotiated cost-effective vendor contracts for relocation services such as temporary housing, immigration assistance, language training.
- Collaborated closely with Human Resources departments to provide advice on best practices related to international relocations.
- Organized visa applications and ensured all necessary documents were completed accurately and timely.
- Sourced, qualified and conducted screening interviews with job candidates.
- Coordinate remote seasonal onboarding and off-boarding efforts partnering with Microsoft recruiting & HR Team
- Used Atlas, Teams, Outlook, and SharePoint to maintain intern’s database records.
- Audit HR systems to ensure we are accurately tracking candidates and employee information.
Data Entry Manager
Aegis Living
Bellevue, WA
08.2017 - 03.2020
- Created, maintained and updated databases with accurate information in a timely manner.
- Planned and developed data entry documentation and instructions to optimize data delivery.
- Reviewed entire system database for compliance with data requirements specified by vendor and team members.
- Analyzed effectiveness of data entry equipment to secure data integrity across entire system.
- Interviewed and trained incoming data entry employees, assuring successful transitioning of trainees.
- Prepared detailed reports on statistics related to key performance indicators such as turnaround times, errors rates.
- Drafted reports on data entry performance for senior management review.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Human Resources Executive
King County Housing Authority
Seattle, WA
02.2014 - 06.2017
- Coordinated with payroll department to ensure accurate processing of salaries and benefits payments.
- Maintained personnel records such as hiring documents, leaves of absence forms.
- Managed employee relations issues such as grievances, performance management, disciplinary action, and terminations.
- Prepared reports on employee turnover rates, benefit utilization trends, and other HR metrics.
- Conducted recruitment processes including job postings, interviewing, background checks, and onboarding new hires.
- Recruited and trained new employees to manage overall talent acquisition.
- Created training programs for new employees to help them become familiar with company culture and expectations.
- Ensured compliance with federal, state, local labor laws regarding wages, hours worked, overtime pay.
- Reviewed resumes of applicants before forwarding them onto hiring managers for consideration.
Education
Bachelor of Arts - Business Management
Washington State University
Pullman, WA05-2017
Communication Studies
Washington State University
Pullman, WA05-2017
Skills
- Client Relationship Building
- Data Analysis
- Business Correspondence Writing
- Financial Analysis
- Business Intelligence
- Database Maintenance
- Project Management
- Technology-Savvy
- CRM Proficiency
- Cold-Calling
- Revenue Forecasting
- Client Relationship Management
- Excellent Communication Skills
Certification
- Career Essentials in project management by Microsoft.
- Career Essentials in Data Analysis by Microsoft.
- Texas Aesthetic Licenses.
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Turkish
Professional
Accomplishments
- Employee of the month
- Leadership award by Cartus Global team by Microsoft
References
References available upon request.
Timeline
Global Relocation Consultant
Cartus
04.2020 - 01.2024
Data Entry Manager
Aegis Living
08.2017 - 03.2020
Human Resources Executive
King County Housing Authority
02.2014 - 06.2017
Bachelor of Arts - Business Management
Washington State University
Communication Studies
Washington State University
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