Star Burwell
Summary
Proven Dietary Aide with a track record of enhancing patient satisfaction through exceptional service and high-quality meal preparation at Phoenix Senior Living. Skilled in sanitation practices and patient communication, I excel in fast-paced environments, demonstrating strong problem-solving abilities and a commitment to improving health outcomes. Achieved a significant increase in customer satisfaction scores through meticulous attention to allergen awareness and detail. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level CNA position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dietary Aide
Phoenix Senior Living
10.2022 - Current
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Discarded outdated food products and maintained waste disposal procedures.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Streamlined meal assembly processes for faster service without compromising quality or accuracy.
- Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Reduced food waste through careful portioning, inventory management, and creative use of leftover ingredients.
- Identified opportunities for process improvements within the kitchen to increase productivity while maintaining high standards of quality control.
- Distributed food during busy peak periods to drive customer satisfaction.
- Educated patients about the importance of proper nutrition for overall health improvement and disease management.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Cleaned and organized kitchen, dining and service areas.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Monitored food quality and freshness throughout day.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Adjusted food preparation methods in accordance with customer requests.
- Greeted customers and answered inquiries regarding menu items and specials.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Observed diners to respond to additional requests and determine when meal completed.
- Utilized POS system to receive and process food and beverage orders.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
Dietary Aide
The Village At Gainesville
08.2022 - 10.2022
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Discarded outdated food products and maintained waste disposal procedures.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
- Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
- Distributed food during busy peak periods to drive customer satisfaction.
- Evaluated new recipes for taste appeal and adherence to nutritional guidelines before introducing them into the meal rotation, ensuring variety and satisfaction.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Monitored food quality and freshness throughout day.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Adjusted food preparation methods in accordance with customer requests.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Barista
Dunkin' Donuts
08.2020 - 07.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Education
Bachelor of Science - Nursing
Georgia Gwinnett College
Lawrenceville, GA06.2025
Skills
- Time Management
- Problem-Solving
- Cleaning and sanitizing
- Customer Service
- Patient Communication
- Team Collaboration
- Verbal Communication
- Sanitation Practices
- Relationship Building
- Detail Oriented
- Flexible Schedule
- Issue Resolution
- Allergen awareness
Certification
- CNA Training - current
- Licensed BLS - current
Child Care
As an avid enthusiast of child care, I have dedicated a significant amount of time outside of work to engage with and support children in various settings. This hobby has not only provided me with personal fulfillment but has also honed my interpersonal and leadership skills in unique ways.
My passion for healthcare extends beyond my professional duties, as evidenced by my active pursuit of opportunities to contribute to the well-being of others outside of the workplace. As a Certified Nursing Assistant in training (CNA), I engage in caregiving activities on a voluntary basis, providing assistance and support to individuals in need within my community.
Timeline
Dietary Aide
Phoenix Senior Living
10.2022 - Current
Dietary Aide
The Village At Gainesville
08.2022 - 10.2022
Barista
Dunkin' Donuts
08.2020 - 07.2021
Bachelor of Science - Nursing
Georgia Gwinnett College
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