Star Chambers
Victoria,TX
Summary
Compassionate volunteer known for high productivity and efficiency in task completion. Possess specialized skills in community outreach, event planning, and fundraising strategies. Excel at communication, teamwork, and adaptability, ensuring successful project outcomes through effective collaboration and problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Volunteer, Treasurer
Victoria Trap Neuter Return
Victoria, Texas
07.2024 - Current
- Maintain the health and safety of the animals in our quarantine unit by disinfecting cages and contents, monitoring animals' behavior and notating any issues, and feeding and watering.
- Administered vaccinations, medications, and treatments prescribed by the veterinarian to animals in quarantine.
- Take animals to a veterinarian clinic to be seen and disseminate all information from the visit to other volunteers.
- Purchased supplies for organization, maintaining accurate spreadsheets for inventory management.
- Ensured financial stability by managing organizational budgets and expenses.
- Monitor and respond to requests via email.
- Screen potential adopters to ensure they are aware of and able to meet the needs of our animals.
- Screen potential adopters to ensure they are aware of and able to meet the needs of our animals.
- Process adoptions through PetSmart AME.
- Facilitated training sessions for new volunteers on best practices, enhancing their onboarding experience.
- Maintained accurate records of animals processed through the program.
- Supported community and public events by preparing, setting up, and breaking down activities.
Delivery Driver
Domino's Pizza
Victoria, Texas
07.2024 - 02.2026
- Maintained a clean environment by following proper sanitization protocols.
- Ensured high food safety and hygiene standards in store and during transport.
- Assisted team members during peak hours to meet demand.
- Managed cash transactions and processed customer payments accurately.
- Communicated effectively with customers to provide exceptional service.
Shift Leader/ Delivery Driver
Tiff's Treats
College Station, TX
07.2023 - 04.2024
- Efficiently handled all store duties including but not limited to order taking, making orders, routing drivers, organizing and putting away shipments, and completing daily opening/closing duties and specific tasks delegated by upper management while alone in the store.
- Delegated tasks not typically done on a routine basis to staff to ensure specific needs and goals for the store were met.
- Monitored employees who were both in store and off-site to ensure duties were performed correctly and efficiently.
- Ensured staff morale was high by providing praise and recognition via awards and social media posts daily.
- Communicated with staff via Discord to spread awareness of current store news and changes to policy.
- Drafted and submitted individualized employee conversation reports on work performance and discussed with employees in private one on one meetings.
- Communicated effectively with other departments and stores via Slack regarding staffing needs or operational issues.
- Provided exceptional customer service in store, on deliveries, and during catering events off-site.
- Submitted several reports including but not limited to daily, weekly, and monthly inventory counts, daily waste submissions, quality reports, and sales reports.
Public Safety Telecommunicator
Jackson County Sheriff's Department
Edna, TX
06.2022 - 06.2023
- Primarily answered 9-1-1 and non-emergency telephone lines for the entire county and all departments and obtained all pertinent information depending on the caller's situation.
- Quickly and properly disseminated information obtained from caller in order to safely dispatch the appropriate public safety response unit or provide caller with appropriate advice or a referral.
- Effectively and efficiently operated and monitored up to five two-way radio channels, CAD system, MDS mapping, Avail and Polaris body camera systems, TLETS/NLETS system, and several security cameras in the courthouse, jail, and throughout the county simultaneously.
- Quickly prioritized and processed incoming information via radio channels, 9-1-1 system, non-emergency lines, and jail/administration staff in order to ensure the priority information was disseminated first as only one dispatcher per shift did not allow multiple calls or requests to be fielded simultaneously.
- Sent and received teletypes, entered and confirmed warrants, viewed and created protective or other orders, relayed or created officer safety information, and edited, modified, entered, or cleared information from the database.
- Worked closely with other agencies to share information, BOLOs, attempt to locate requests, and assisted with various other special requests.
Agency Support Representative
ActionLink
Victoria, TX
02.2022 - 10.2022
- Troubleshooted any issue a field representative called in with regarding their specific store, client or task while ensuring the field representative properly understood how to handle similar situations in the future.
- Communicated back and forth with client account managers to ensure all escalated issues were handled efficiently and in the way the specific client required.
- Ensured all instructions from clients sent out to field representatives regarding their specific tasks are correct and easy to understand.
- Anticipated common issues field representatives might run into in order to create guides and potentially lighten the amount of calls and emails received.
- Created tickets for every interaction with a field representative to ensure the issues/feedback are documented and sent to the proper account managers and representative managers for review.
- Handled representative ID creations, renewals, password resets, and training sign-ups, then ensured the field representatives were comfortable with going through the processes.
Merchandiser
ActionLink
Victoria, TX
08.2021 - 10.2022
- Built professional relationships with store management and associates in order to effectively and efficiently carry out client specific tasks.
- Communicated to management about the materials the store needed to order, discrepancies in planograms, any issues regarding displays, inventory, signage, and any updates regarding clients that the store needed to be aware of.
- Retained knowledge of various clients such as: Bose, Samsung, Shark, Ninja, Serta, Klipsch, JBL, Apple, Hills, and many others in order to best serve their needs while in store.
- Conducted routine, visual maintenance such as product stocking/placement, updated signage and price tags, audited inventory and displays, maintained displays, and set new planograms.
- Installed new displays that sometimes required electronic device set ups/hook ups, security installation, and troubleshooting due to faulty materials.
Merchandiser
Home Depot
Victoria, TX
01.2020 - 05.2021
- Built lasting relationships with each department, store associate, and third party vendor to ensure communication flowed seamlessly throughout the store.
- Continuously gained knowledge of each department in order to efficiently assist customers before reaching out to specialized associates for further questions if needed.
- Executed new daily projects within the store to ensure new merchandise was properly displayed, fixtures were updated, resets were completed, and various other tasks not handled by store-side.
- Maintained store appearance through daily in depth bay dives consisting of price checks, full product pack downs, and total bay decontamination.
- Ensured all point of purchase displays, literature, and signage were in pristine condition; if not, ordered through system or communicated with a supervisor if approval needed.
- Regularly maintained planograms, bay sequences, and overhead organization to ensure all products were merchandised on the sales floor and available for purchase.
Shift Leader/Delivery Driver
Papa John's Pizza
Victoria, TX
11.2018 - 11.2019
- Assisted with the hiring process such as screening applications, setting up interviews, and training new employees.
- Acted as a leading image in customer service and proper workplace safety to ensure employees had a correct model to look to.
- Monitored employee performance, coached on areas that needed change, and used positive reinforcement to create a functional and safe environment that met or surpassed operational goals.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Held awareness of inventory usage prior to shift, during shift, and responsible for documenting ending inventory total and inputting into the system.
- Completed nightly paperwork and deposit correctly and efficiently to ensure maximum amount of time could be spent on the floor assisting employees with closing duties.
Server
Huvar’s Artisan Market & Catering
Victoria, TX
07.2018 - 03.2019
- Provided exceptional service to a high volume of daily customers by anticipating and meeting their needs.
- Heavily multitasked between helping in-store customers, over the phone customers, and third party delivery drivers.
- Pushed daily specials, upsells, and other services provided by the restaurant by drafting and implementing new and exciting sales tactics.
- Created eye-catching signage to advertise and push new and existing products and services sold in the restaurant.
Preloader
UPS
Austin, TX
10.2017 - 05.2018
- Ensured the area I was assigned to was run efficiently and safely.
- Handled various other jobs and assisted other areas while still keeping up with my duties of sorting packages at the front of the belt and loading my assigned trucks.
- Loaded packages into trucks efficiently and systematically while ensuring not to load the wrong package into the wrong truck.
- Lifted packages of various weight and sizes onto belts and into trucks daily.
- Helped others keep their areas and trucks clean to ensure egress.
- Tagged and wrote identifying information on containers, boxes and cargo.
Sales Associate
Aldi
Sugar Land, TX
05.2017 - 07.2017
- Worked effectively and efficiently when stocking shelves and checking out customers in order to maximize time for assigned duties.
- Kept the store clean and organized in between helping customers, stocking, and performing other side duties.
- Handled customer concerns professionally and ensured customer satisfaction was reached in the end.
- Able to stay on top of assigned duties and engage with customers while working a shift with just one other employee.
- Memorized a variety of functions and produce codes used on the registers to make the checkout process more efficient.
Opening Manager
CEC Entertainment
Victoria, TX
06.2016 - 03.2017
- Ensured maximum efficiency and potential was reached in areas such as sales, labor, and guest satisfaction by monitoring, delegating, and personally producing results.
- Implemented ideas that boosted morale, increased sales, and maximized customer satisfaction.
- Screened applications, set up interviews, conducted interviews, onboarded new employees, and created and conducted training plans.
- Offered exceptional guest service to differentiate and promote the company brand.
- Built guest confidence by actively listening to needs and concerns and appropriately solving their issues.
- Unloaded trucks, day dotted product, rotated old product and new product (first in, first out), kept track of inventory usage, and inputted entire store inventory into NBO.
Birthday Coordinator/Trainer
CEC Entertainment
Victoria, TX
12.2014 - 12.2015
- Oversaw a group of employees and ensured that all tasks were completed properly and efficiently in manners that maximized guest satisfaction.
- Acted as a role model to other employees while carrying out daily operational and sales goals.
- Created training regimes and tactics to maximize new and existing employee understanding and retention.
- Trained and coached new and existing employees to ensure all staff was well rounded and exceeded the operational needs of the store.
- Invented and implemented new ways to sell products, advertise, ensure guest satisfaction, and maximize employee efficiency.
Education
Some College (No Degree) - Biology
Victoria College
Victoria, TXSkills
- Feline Care
- Multitasking and Prioritization
- Documentation and Recordkeeping
- Effective Communication
- Adoption Processing
- Dispute Mediation
- Inventory Control
- Customer Service Management
References
Michelle McCarrell - Professional
Contact Phone: (806) 673-7285
Contact Email: michellemccarrell@yahoo.com
Shannon King Repper - Fellow Volunteer
Contact Phone: (361) 363-0390
Mancie Beck - Fellow Volunteer
Contact Phone: (361) 649-5723
Contact Email: manciebeck@gmail.com
Belle Lefner - Professional
Contact Phone: (361) 571-8403
Melek Berkmen - Professional
Contact Phone: (979) 450-3664
Contact Email: mjb1350@yahoo.com
Kevin Hagan - Professional
Contact Phone: (832) 419-1557
Contact Email: kevin.hagan@actionlink.com
Training
- [July, 2022] - Valedictorian of Basic Telecommunications Certification Course
- [July, 2022] - Basic Life Support Certified
Timeline
Volunteer, Treasurer
Victoria Trap Neuter Return
07.2024 - Current
Delivery Driver
Domino's Pizza
07.2024 - 02.2026
Shift Leader/ Delivery Driver
Tiff's Treats
07.2023 - 04.2024
Public Safety Telecommunicator
Jackson County Sheriff's Department
06.2022 - 06.2023
Agency Support Representative
ActionLink
02.2022 - 10.2022
Merchandiser
ActionLink
08.2021 - 10.2022
Merchandiser
Home Depot
01.2020 - 05.2021
Shift Leader/Delivery Driver
Papa John's Pizza
11.2018 - 11.2019
Server
Huvar’s Artisan Market & Catering
07.2018 - 03.2019
Preloader
UPS
10.2017 - 05.2018
Sales Associate
Aldi
05.2017 - 07.2017
Opening Manager
CEC Entertainment
06.2016 - 03.2017
Birthday Coordinator/Trainer
CEC Entertainment
12.2014 - 12.2015
Some College (No Degree) - Biology
Victoria College