Star Cook
North Bergen,NJ
Summary
Ambitious, sharp professional with a desire to take on new challenges who is successful with communication, has customer service experience, and is very comfortable with handling tasks in high-volume settings. Known for having great organizational skills and is a true team player with the personality to work with all different types of people, customers and peers alike.
Overview
7
7
years of professional experience
Work History
Medical Scribe
HMH Palisades Medical Center
North Bergen , NJ
2023.08 - Current
- Obtained accurate medical histories from patients and documented them into the EMR system.
- Followed clinicians throughout shift in high-volume, busy environments.
- Captured and transcribed medical record documentation with electronic medical record applications.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Observed examinations and procedures performed by physicians to document findings accurately in the EMR system.
Bartender
El Tango Latin Grill
Englewood , NJ
2022.12 - Current
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Upsold customers from shelf to premium brands to help boost sales.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Bartender/Server
Farside Tavern
Hoboken , NJ
2022.10 - 2023.04
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with bussers and kitchen staff to prepare for and serve customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Resolved customer concerns with friendly and knowledgeable service.
Bartender/Server
Ohara's Downtown
Jersey City , NJ
2021.10 - 2022.08
- Assisted bartender with managing deliveries to customers in different sections.
- Entered orders, delivered food and beverages and processed payments.
- Transported food products, cleaned tables and counters and stocked dining room supplies.
- Oversaw special events such as trivia nights to bring in customers and boost sales.
- Engaged customers in conversations to understand desires and
recommend specific liquor, wine, beer and cocktails. - Protected customers by checking IDs, calling rides and cutting off service to highly intoxicated guests.
Receptionist/Showroom Assistant
One Step Up
New York , NY
2020.08 - 2021.04
- Answered telephone calls to provide information, take messages and setup appointments.
- Accepted incoming mail and packages and routed to appropriate staff.
- Used clerical abilities to support needs of office staff and back up administrative team members.
- Maintained robust inventory of available products
- Consistently organized and restocked display racks to keep the store ready for customer needs.
- Monitored product samples and maintained clean and engaging
showroom displays.
Host/Server/Designated Trainer (DT)
The Cheesecake Factory
Jersey City , NJ
2018.05 - 2021.10
- Greeted incoming guests warmly with genuine smile and eye contact.
- Answered phone to take delivery or pickup orders from callers.
- Met needs of guests by listening to special requests and accommodating accordingly.
- Suggested menu choices such as daily specials and appetizers to increase sales and meet upsell targets.
- Took orders, made drinks, served food and provided refills for guests.
- Gained familiarity with menu ingredients and cooking processes to respond to customer inquiries.
- Trained new servers in restaurant procedures and customer service standards.
Receptionist/Office Assistant
Alaris Health at Boulevard East
Guttenberg , NJ
2016.12 - 2017.09
- Greeted every visitor with friendly smile and immediate offer of
knowledgeable assistance. - Answered telephone calls to provide information, take messages and setup appointments.
- Kept track of nurse staffing reports
- Updated census of residents within the facility
- Wrote incident reports between residents within the facility
- Opened/closed the facility
Education
High School Diploma -
North Bergen High School
North Bergen, NJ06.2017
Some College (No Degree) - Anthropology: Community Development Concentration
Montclair State University
Montclair, NJSkills
- Active listening
- Communication skills
- Customer service skills
- Interpersonal skills
- Multitasking skills
- Prioritizing skills
- Willingness to learn & grow
Timeline
Medical Scribe
HMH Palisades Medical Center
2023.08 - Current
Bartender
El Tango Latin Grill
2022.12 - Current
Bartender/Server
Farside Tavern
2022.10 - 2023.04
Bartender/Server
Ohara's Downtown
2021.10 - 2022.08
Receptionist/Showroom Assistant
One Step Up
2020.08 - 2021.04
Host/Server/Designated Trainer (DT)
The Cheesecake Factory
2018.05 - 2021.10
Receptionist/Office Assistant
Alaris Health at Boulevard East
2016.12 - 2017.09
High School Diploma -
North Bergen High School
Some College (No Degree) - Anthropology: Community Development Concentration
Montclair State University
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