Star Mcalister
Myrtle Creek,OR
Summary
Dedicated and personable with a strong focus on delivering exceptional support to both clients and team members. Highly skilled in coordinating appointments, managing incoming correspondence, and ensuring clear and efficient communication. Known for a positive, upbeat attitude and excellent relationship-building skills that contribute to a welcoming and productive workplace.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Cowcreek Public Health
03.2021 - 03.2022
- Check in clients for appointments, verifying identification and eligibility documentation.
- Answer phone calls and respond to inquiries about availability, scheduling, adjusting appointments.
- Efficiently received, sorted, and distributed high volumes of incoming mail and packages to appropriate departments.
- Prepared outgoing mail with correct postage and labeling in compliance with USPS and agency-specific guidelines.
- Maintain accurate records of client information and organized documentation in compliance with privacy laws and public health regulations.
- Monitor and manage clinic inventory, including vaccines, personal protective equipment (PPE), and other supplies.
- Ensure proper storage of supplies in accordance with health and safety regulations.
- Conduct cold calling to inform community members about upcoming COVID-19 vaccination events.
- Typing speed 73 WPM and 96% accuracy.
Radiologist Assistant
Mercy Outpatient Imaging
03.2022 - 09.2022
- Assist radiologists in performing advanced diagnostic imaging procedures for an MRI.
- Prepare imaging rooms and equipment for procedures, ensuring all necessary tools and supplies are available.
- Position patients for imaging exams according to protocols and assist with maintaining proper alignment.
- Greet patients, verify their identification, and explain imaging procedures to alleviate anxiety.
- Assist patients in and out of imaging equipment safely, especially those with mobility challenges.
- Escort patients to their rooms after imaging procedures, ensuring their safety and comfort.
- Monitor patients during procedures and respond promptly to any signs of discomfort or distress.
- Ensure compliance with radiation safety standards to protect patients and staff.
- Maintain a clean and organized work environment, adhering to infection control protocols.
- Work closely with radiologists, technologists, and other healthcare professionals to deliver efficient care.
Receptionist
Lithia Ford of Roseburg
09.2022 - 01.2023
- Answered phone promptly and directed incoming calls to correct departments.
- Basic bookkeeping or invoice processing
- Greeted incoming visitors and customers in a friendly and professional demeanor.
- Handled cash transactions and maintained sales and payments records accurately. (card, check, or cash)
- Using dealership management software, having knowledge on coding
- Updating customers information physically in filing orderly and in computer system.
- Understanding basic knowledge on car parts, diagnostics, oil changes, and knowing which services are standard for different vehicle makes/models.
- Keeping paperwork, keys, and customer records organized for pick up.
- Knowledge on faxing, printing, copying, and emailing.
- Coordinating schedules for service advisors and technicians.
Direct Support Professional
Alternative Services Inc.
01.2023 - 12.2024
- Assist residents with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, and feeding.
- Administer medications as directed and document medication administration accurately.
- Provide mobility assistance, including transferring individuals using lifts or other adaptive equipment.
- Monitor patients health and behavior, reporting any changes.
- Prepare and serve meals according to clients dietary needs.
- Ensure the home environment is safe, clean, and comfortable for all residents.
- Accompany residents to appointments, outings.
- Maintain accurate and timely records, including daily logs, incident reports, and progress notes.
- Respect residents individuality, privacy, and dignity at all times.
Caregiver
Valley View Retirement Center
02.2024 - 03.2025
- Built trusted relationships with families and coordinated care routines with other medical professionals.
- Personal care assistance (bathing, grooming, dressing)
- Medication management / reminders
- Meal planning and preparation
- Mobility assistance / patient transfers
- Vital signs monitoring (blood pressure, temperature, etc.)
- Dementia or Alzheimer’s care
- Light housekeeping
- Transportation and errands
- CPR / First Aid certified
- Conflict resolution
- Respect for privacy and confidentiality (HIPAA awareness)
Education
High School Diploma -
Oregon Connections Academy
Roseburg, OR01-2019
Post High School Education -
Umpqua Community College
Roseburg, ORSkills
- Phone system operation – Provided courteous and timely phone support, connecting clients to the appropriate departments or personnel
- Appointment scheduling – Skilled in managing appointment scheduling using digital booking platforms and calendar tools
- Data entry & record keeping – Performed detailed data entry and record keeping, ensuring accuracy and organization of customer files and service logs
- Office software proficiency – Microsoft Office (Word, Excel, Outlook, PowerPoint) and Google Workspace (Docs, Sheets, Gmail, Calander)
- Email and communication tools – Efficient in managing inboxes, forwarding critical messages, and maintaining clear communication between teams and clients
- Filing systems – Ensure accurate organizing confidential information using structured digital and paper filing systems
- Cash Handling - Offered courteous and efficient service during payment processing to enhance the overall customer experience
- Customer Service - Built strong relationships with clients by providing consistent, reliable, and attentive service, both in person and over the phone
- Conflict Resolution - Skilled in de-escalating tense situations through active listening, empathy, and clear communication, ensuring peaceful resolutions between parties involved while maintaining a calm and professional demeanor
Certification
CPR / AED / Basic First Aid Certification (for adults, children, and infants)
Food Handlers Card
Timeline
Caregiver
Valley View Retirement Center
02.2024 - 03.2025
Direct Support Professional
Alternative Services Inc.
01.2023 - 12.2024
Receptionist
Lithia Ford of Roseburg
09.2022 - 01.2023
Radiologist Assistant
Mercy Outpatient Imaging
03.2022 - 09.2022
Receptionist
Cowcreek Public Health
03.2021 - 03.2022
High School Diploma -
Oregon Connections Academy
Post High School Education -
Umpqua Community College
Similar Profiles
Jocelyn RiosJocelyn Rios
Certified Birth and Postpartum Doula at PHILADELPHIA DEPARTMENT OF PUBLIC HEALTH DIVISION OF MATERNAL, CHILD & FAMILY HEALTHCertified Birth and Postpartum Doula at PHILADELPHIA DEPARTMENT OF PUBLIC HEALTH DIVISION OF MATERNAL, CHILD & FAMILY HEALTH
MILIAKERE NAROBAMILIAKERE NAROBA
Assistant Nutritionist at Public Health Unit, Ministry of HealthAssistant Nutritionist at Public Health Unit, Ministry of Health
Caitlin MirandaCaitlin Miranda
Quality Assurance and Safety Manager at Oregon Health Authority Public Health DivisionQuality Assurance and Safety Manager at Oregon Health Authority Public Health Division
Krista WallisKrista Wallis
Staffing Coordinator at Volare/Avalon HealthcareStaffing Coordinator at Volare/Avalon Healthcare
Kyle HopkinsKyle Hopkins
Lead Millwright at Roseburg Forest Products Riddle Engineered WoodLead Millwright at Roseburg Forest Products Riddle Engineered Wood