Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Star Nelson

Mira Loma,CA

Summary

Proven to excel in customer service and sales techniques, I leveraged my expertise at Hollywood Deja to enhance customer satisfaction and drive business. Skilled in safe food handling and dining area maintenance, I consistently ensured order accuracy, contributing to a positive dining experience. My ability to resolve complaints and recommend menu items has been key to maintaining a loyal customer base. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Overview

2
2
years of professional experience

Work History

Waitress

Hollywood Deja
03.2024 - 06.2024
  • Maintained customer satisfaction with timely table check-ins to assess beverage needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality

Cashier

Wingstop
01.2022 - 06.2022
    • Worked flexible schedule and extra shifts to meet business needs.
    • Helped customers complete purchases, locate items.
    • Stocked,and displayed merchandise as required.
    • Learned duties for various positions and provided backup.
    • Greeted customers entering store and responded promptly to customer needs.
    • Answered phone calls ,orders over phone.
    • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cashier

Wingstop
06.2023 - 08.2023
    • Worked flexible schedule and extra shifts to meet business needs.
    • Helped customers complete purchases, locate items.
    • Stocked,and displayed merchandise as required.
    • Learned duties for various positions and provided backup.
    • Greeted customers entering store and responded promptly to customer needs.
    • Answered phone calls ,orders over phone.
    • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

High School Diploma -

Eric Birch High School
7930 Locust Ave , Fontana Ca
12.2017

Skills

    • Customer Service
    • Order Accuracy
    • Dining area maintenance
    • Safe Food Handling
      • Menu Recommendations
      • Cash Handling
      • Sales Techniques
      • Supply Restocking

Interests

Music; Reading;Traveling; Exercise

Timeline

Waitress

Hollywood Deja
03.2024 - 06.2024

Cashier

Wingstop
06.2023 - 08.2023

Cashier

Wingstop
01.2022 - 06.2022

High School Diploma -

Eric Birch High School
Star Nelson