STAR ORTIZ

- Proficient time management skills; demonstrate a sense of urgency - Communicate effectively with other staff, management, and customers; excellent team player - High capacity for multi-tasking Food Service - ServSafe Food Handler’s Card - 20+ years experience working front and back of house positions within the food service industry - 180+ hours training and working side-by-side with skilled chefs in full service cafeteria and café settings - Consistently practice kitchen safety, sanitation, and proper food storage procedures - Versed in hot and cold food preparation - Customer Service - 18+ years experience in customer service positions including handling complaints, resolution and follow-up - Significant cash handling experience; effectively and efficiently process cash and credit transactions - Comfortable upselling products to simultaneously meet customer needs and company sales goals - Effective at greeting guests, taking reservations, coordinating seating, and other lead hostess responsibilities - Competently complete all opening and closing store activities