possess ardent organizational skills, which makes life significantly easier at home and in the workplace. Many things can improve an organization, but in my opinion, not as abounding as trust and dependability, of which I am wholly devoted. As a professional, these characteristics are always exhibited and have encouraged assurance in others. I have a formidable talent for problem-solving, and ensuring goals are met is one of my superpowers.
Overview
21
21
years of professional experience
Work History
Executive Assistant
DERA
Washington, DC
01.2024 - 08.2024
Supported smooth functioning of DERA Unit by ensuring efficient management of administrative needs
Screened phone calls and electronic mails, initiating actions to respond or route inquiries to relevant managers.
Organized and coordinated conferences and monthly meetings.
Optimized executives' schedules by managing their calendars, scheduling meetings, appointments, and arranging travel arrangements.
Worked with senior management to initiate new projects and assist in various processes.
Volunteered to help with special projects of varying degrees of complexity.
Handled logistics, catering, agendas, and travel arrangements for meeting and event planning for the board of directors, president, and executive vice president.
Executive Assistant
Federal Emergency Management Agency
Washington, DC
02.2004 - 12.2023
Maintained the program and Division Director's calendar
Handled executive calendars by planning meetings, appointments and overseeing travel logistics for streamlined scheduling.
Spearheaded a team of professionals in offering top-notch support for proprietors and patrons.
Effectively oversaw the coordination of all types of correspondence including mail, email, and both incoming/outgoing faxes.
Successfully coordinated all aspects of meeting and event planning for board members, president, and executive VP by managing logistics such as catering, agendas, and travel arrangements.
Proficiently received guests, determined visit objectives and directed them effectively.
Crafted reports, executive summaries and newsletters to convey information effectively
Filed paperwork and organized computer-based information.
Used advanced software to prepare documents, reports, and presentations.
Delivered exact transcriptions of discussions held in meetings to aid decision-making for corporate growth strategies
Supported executives through the creation of presentations and updates to spreadsheets, resulting in improved team productivity.
Handled confidential information in a discreet manner.
Education
Bachelor's degree in business administration - Business Administration And Management
Strayer University
Suitland, MD
06.2016
Skills
Records Management
Litigation
United States Citizenship and Immigration Services (USCIS)
Report Writing
Strategic Planning
Mail handling
Conference planning
Concur Skills
Calendar Management
Time Management
Policy Development
Procedure Development
Request for Information (RFI)
Process Development
Expense Reports
Event Management
Presentation Development
Travel administration
Emergency Management
File Organization
Conflict Management
Business Correspondence
Multi-line phone proficiency
Videoconference preparation
Advanced MS Office Suite
Timeline
Executive Assistant
DERA
01.2024 - 08.2024
Executive Assistant
Federal Emergency Management Agency
02.2004 - 12.2023
Bachelor's degree in business administration - Business Administration And Management