Star Penniman
Citrus Heights,CA
Summary
Highly motivated and determined professional consistently delivering exceptional work in every role undertaken. Possessing a strong work ethic, committed to giving utmost effort in all job aspects. Positive outlook and attitude serve as valuable assets in fostering collaboration and driving teams towards achieving shared objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Claims Examiner
Sedgwick
01.2018 - Current
- Investigated questionable claims, interviewing agents and claimants to resolve issues
- Analyzed information gathered during investigation and reported findings and recommendations
- Determined extent of liability based on thorough reviews of police reports, medical treatment records and other documentation
- Framed investigations based on coverage limitations outlined in claims forms and policy documentation
- Drafted detailed reports outlining findings of investigations for use in official recordkeeping, settlements, and litigation
- Examined claims forms and other records to determine insurance coverage
- Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.
Server
The Melting Pot
09.2013 - 12.2018
- Adhered to all safety, sanitization, and food handling guidelines and regulations
- Processed orders and payments using POS system terminals and registers
- Delivered food and beverages quickly to customers, verifying each order to maximize satisfaction
- Enhanced team efficiency with well-stocked stations and efficient side work.
Education
Bachelors of Arts in Psychology -
California State University, Sacramento
Sacramento, CA05.2013
Skills
- Claim management
- Time management
- Interpersonal skills
- Effective communication
- Organizational skills
- Written communication
- Task prioritization
- Customer relations
- JURIS and SIR experience
- Experience with insured and non insured accounts
- Training individuals with shared knowledge, and advices to help develop their skills and abilities throughout the IAP program
Certification
SIP certification
Timeline
Senior Claims Examiner
Sedgwick
01.2018 - Current
Server
The Melting Pot
09.2013 - 12.2018
Bachelors of Arts in Psychology -
California State University, Sacramento