Staranna Taylor
Belmont,NC
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
9
9
years of professional experience
Work History
Server, Bartender, Host
Suffolk Punch
Charlotte, NC
08.2020 - 01.2024
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Neatly sliced and pitted fruit for garnishing drinks.
- Monitored bar inventory and promptly restocked low items before depletion.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Managed accurate bar tabs and processed cash and credit card transactions.
Server Trainer, Lead Server
Olive Garden Restaurant
Monroe, NC
06.2017 - 05.2019
- Developed and presented comprehensive training materials on server setup, configuration, and maintenance.
- Instructed new staff members on food handling procedures and service techniques.
- Assisted in training new servers.
- Stayed informed about daily specials, new menu items, promotions.
- Accurately recorded orders on cash register and point-of-sale system.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
Hot Shots Bar and Grill
Concord, NC
10.2016 - 04.2017
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Provided drink suggestions to customers based on their preferences.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Performed opening and closing duties including restocking supplies.
Server
Pita kebab
Mathews, NC
05.2015 - 08.2016
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Education
Bachelor of Science - Psychology
University of North Carolina At Charlotte
Charlotte, NC05-2020
Skills
- Order Accuracy
- POS operation
- Effective customer upselling
- Adaptability and Flexibility
- High-volume dining
Timeline
Server, Bartender, Host
Suffolk Punch
08.2020 - 01.2024
Server Trainer, Lead Server
Olive Garden Restaurant
06.2017 - 05.2019
Server
Hot Shots Bar and Grill
10.2016 - 04.2017
Server
Pita kebab
05.2015 - 08.2016
Bachelor of Science - Psychology
University of North Carolina At Charlotte
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