Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Star Ashley Smith

Nashville,TN

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Conducted weekly and monthly inventories to verify adequate supply of liquor, ice, cups and other necessities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
Certificate

Work History

Applebee's Grill + Bar

Bartender Server
01 2011 - 05 2018

Job overview

  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Completed store opening and closing procedures and balanced tills.
  • Inventoried materials on weekly and monthly basis
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Enhanced customer satisfaction through effective conflict resolution and prompt service.
  • Collaborated with management to develop strategies for improving overall store operations
  • Completed cash and credit card transactions accurately using POS software

Applebee's Grill + Bar

Bartender Server
01 2011 - 05 2018

Job overview

  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

O Charleys

Bartender/Server/To go specialist
01 2011 - 01 2015

Job overview

  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Evolution Night Club

Lead Bartender/ Trainer
01 2017 - 01 2020

Job overview

  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Trained 10+ new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Education

Dickson County High School

High School Diploma
05.2006

University Overview

  • member of the Leaders club •Meambers of the Student Nursing work/study program •Member on thw Cross Country Track team

Flagler College

Bachelors in Science And Nursing from Nursing

University Overview

  • Member of the Future Doctors of the world club •Member of the Honor Society • Community Volunteer

Skills

  • Preparing garnishes
  • Menu memorization
  • Inventory
  • Responsible alcohol service
  • Ordering bar supplies
  • Handling difficult customers
  • Aloha POS
  • Elegant food plating
  • Classic cocktails
  • Cash register operation
  • Clear and effective communication
  • Hospitality service expertise
  • Sales expertise
  • Changing beer kegs
  • Highly reliable
  • Attending multiple customers
  • Dining room management
  • Food preparation and safety
  • Creative mixology
  • squriell POS, Toast POS Aloha POS
  • Liquor, beer and wine knowledge
  • Beverage preparation
  • Engaging personality

Certification

•TABC Certified/Serve safe Certified

•OSHA Certified

•Gold Star Cerified in Customer Service


Timeline

Bartender Server
Applebee's Grill + Bar
01 2011 - 05 2018
Bartender Server
Applebee's Grill + Bar
01 2011 - 05 2018
Bartender/Server/To go specialist
O Charleys
01 2011 - 01 2015
Lead Bartender/ Trainer
Evolution Night Club
01 2017 - 01 2020
Dickson County High School
High School Diploma
05/2006
Flagler College
Bachelors in Science And Nursing from Nursing

•TABC Certified/Serve safe Certified

•OSHA Certified

•Gold Star Cerified in Customer Service


Star Ashley Smith