Starasia Johnson
Brooklyn
Summary
I am a competent and motivated administrative assistant with over 10 years of experience optimizing organizational performance. I am able to adapt to any department placed in, proficient in task prioritization, maintaining operational efficiency, and streamlining processes while effectively managing high volumes of inquiries.
Overview
10
10
years of professional experience
Work History
LITHC Compliance Specialist
C+C Management
Midtown Manhattan
02.2023 - Current
- Complete LITHC AR’s and send 120-day, 90-day, 60-day, 30-day reminders for all tenant Annual Recertifications
- Initiated legal proceedings for tenants not in compliance to uphold housing regulations
- Completed monthly, annual, quarterly, and audit reports to ensure compliance and inform management decisions
- Updated rent charges in Yardi to reflect accurate tenant billing and compliance
- Update rent charges in Yardi
- Outreach and assist residents with additional requests
Business Operations
Public Works Partners
Midtown Manhattan
07.2023 - 02.2025
- Developed and documented 41 company processes, including How-tos, Replicon guidelines, employee handbook, to streamline operations and ensure consistency.
- Coordinated and scheduled interviews and onboarding for new Marketing Coordinators, Project Coordinators, and Senior Managers, enhancing the recruitment process.
- Participated in client outreach events, workshops, webinars, and professional development initiatives to strengthen client relationships and promote company services.
- Conducted informational sessions on project management software to enhance workspace efficiency and prepared weekly
HR / Office Associate
Brooklyn Heights Montessori
Park Slope, Brooklyn
03.2018 - 06.2020
- Supported payroll and program management, contributing to seamless office operations.
- Managed business correspondence, directing it to relevant departments and staff members.
- Organized and maintained physical files and digitized records for easy access and updates by authorized personnel.
- Managed business correspondence, directing it to relevant departments and staff members.
Chiropractic Office
Dr. Oleg Barshay
Bensonhurst, Brooklyn
02.2016 - 06.2018
- Reviewed patient records and identified medical codes to ensure accurate billing and reimbursement processes
- Reviewed patient records and identified medical codes to ensure accurate billing and reimbursement processes
- Performed clerical duties, including word processing, data entry, answering phones, and filing to maintain office efficiency
- Scanned and filed medical records in alphabetical order to maintain an organized and up-to-date filing system
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
High school for Public Service
BrooklynDegree -
LaGuardia Community College
Long Island CitySkills
- Regulatory compliance
- Risk assessment
- Client relationship management
- Inquiry management
- Operational efficiency
- Task prioritization
- Policy writing
Timeline
Business Operations
Public Works Partners
07.2023 - 02.2025
LITHC Compliance Specialist
C+C Management
02.2023 - Current
HR / Office Associate
Brooklyn Heights Montessori
03.2018 - 06.2020
Chiropractic Office
Dr. Oleg Barshay
02.2016 - 06.2018
High School Diploma -
High school for Public Service
Degree -
LaGuardia Community College