Starkisha Anthony
Antioch,United States
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
9
9
years of professional experience
Work History
Caregiver
IHSS - In Home Supportive Services
Oakland, CA
08.2023 - 03.2025
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Administered prescribed medications on a timely basis following care plan instructions.
Behavior Technician
Maxim Healthcare
Emeryville, CA
07.2022 - 08.2023
- Assisted psychiatrists in working with patients to rehabilitate for community reintegration.
- Assisted in the development of communication systems using visual supports such as picture exchange systems.
- Attended review, progress and clinical team meetings.
- Monitored client's progress towards identified goals through data collection and analysis.
- Restrained violent or suicidal patients using approved verbal or physical techniques.
Youth Care Worker
Southwest Key Program
Pleasant Hall, CA
01.2022 - 07.2023
- Counseled parents on proper child-rearing choices.
- Worked with community resources to engage youth in pro-social activities and help families access services.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
- Maintained cleanliness of youth facilities and rooms.
- Maintained accurate records of daily activities, progress notes, and incident reports.
- Documented child progress, reporting extreme changes in behavior.
- Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
Cashier/Customer Service RepresentativeG
Grocery Outlet Bargain Market
Pleasant Hill, CA
11.2020 - 03.2021
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Answered customer inquiries regarding store policies and procedures.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Checked personal identifications during alcohol and tobacco sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped with purchases and signed customers up for rewards program.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Mail Carrier
USPS
Lafayette, CA
02.2018 - 11.2020
- Recorded addresses, weights, and other information on outgoing mail.
- Routed all classes of mail in sequence of delivery along established route.
- Sorted mail to be delivered according to route and customer address.
- Used road maps or GPS to verify routes and designated addresses.
- Recorded address changes to redirect mail for residences or businesses.
- Collected signatures from recipients of registered mail items.
- Informed customers of package arrival or delays when necessary.
- Cleaned and checked over vehicle after completion of daily deliveries.
Security Officer
Securitas Security Services
San Francisco, CA
04.2016 - 12.2018
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Responded to alarms and conducted investigations as required.
Education
Some College (No Degree) -
Los Medanos College
Pittsburg, CASome College (No Degree) -
Fresno City College
Fresno, CASkills
- Medication administration
- Meal preparation
- Nutritional monitoring
- Personal care support
- Data collection
- Behavior analysis
- Time management
- Client relationship management
- At-home care instruction
- Hospice care
- Grooming assistance
- Professionalism
- Lifting and transferring
- Meal planning and preparation
- Daily living activities assistance
- First aid training
Timeline
Caregiver
IHSS - In Home Supportive Services
08.2023 - 03.2025
Behavior Technician
Maxim Healthcare
07.2022 - 08.2023
Youth Care Worker
Southwest Key Program
01.2022 - 07.2023
Cashier/Customer Service RepresentativeG
Grocery Outlet Bargain Market
11.2020 - 03.2021
Mail Carrier
USPS
02.2018 - 11.2020
Security Officer
Securitas Security Services
04.2016 - 12.2018
Some College (No Degree) -
Los Medanos College
Some College (No Degree) -
Fresno City College
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