Experienced with guiding software implementation projects from initiation to completion. Utilizes in-depth technical knowledge and problem-solving skills to ensure efficient system integrations. Track record of enhancing user adoption and maximizing operational efficiency through collaborative team efforts.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Implementation Consultant Payroll
Paycor
06.2023 - Current
Enhanced team productivity, implementing collaboration tools for seamless communication within the project team.
Attained a high level of client satisfaction, maintaining open lines of communication to address concerns promptly during the implementation process.
Developed comprehensive training materials to ensure smooth knowledge transfer during new system implementations.
Exceeded performance targets, consistently delivering high-quality implementations ahead of schedule and under budget.
Mentored junior consultants, sharing industry insights and best practices for successful system implementations.
Implementation Specialist Payroll
Paycom
08.2021 - 06.2023
Collaborated with cross-functional teams to ensure seamless integration and adoption of new systems for clients.
Maintained clear documentation of project progress, ensuring transparency among all stakeholders throughout the implementation process.
Managed project risks effectively, establishing contingency plans and proactive issue resolution strategies to minimize disruptions during implementation.
Provided exceptional remote support to clients during off-site implementations, ensuring minimal downtime during critical transitions.
Delivered successful implementations for multiple industries, leveraging a deep understanding of diverse business requirements and technical specifications.
Adapted quickly to new technologies and tools, ensuring the ability to provide top-notch service regardless of the specific systems being implemented.
Production Clerk
Dexter Axle
12.2020 - 07.2021
Managed documentation for work orders, ensuring completeness and accuracy in record keeping.
Supported quality control efforts by adhering to standard operating procedures and reporting deviations promptly.
Provided valuable input during new product development phases, helping minimize production delays or setbacks.
Coordinated with multiple departments for smooth production flow and faster product delivery.
Championed lean manufacturing principles across various projects, resulting in streamlined operations and reduced lead times.
Franchise Acquisition Coordinator
Ram Jack Systems Distributions LLC
04.2019 - 03.2020
Entered data, generated reports, and produced tracking documents.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Gathered and organized materials to support operations.
Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Enhanced project tracking by developing comprehensive database, which allowed for real-time updates and adjustments.