Starla Osborne
Healthcare Administration
Redondo Beach,CA
Summary
Detail-oriented and analytical professional with a B.S. in Healthcare Administration and 10+ years of administrative experience within healthcare systems. Skilled in HRIS administration, data reporting, process improvement, and customer support. Proven ability to manage sensitive employee data, produce high-quality reports, and streamline workflows using tools like Workday, EPIC, and SharePoint. Committed to supporting organizational efficiency and continuous improvement initiatives.
Overview
14
14
years of professional experience
Work History
Department Secretary
Sharp Healthcare
01.2014 - Current
- Administered and maintained department data systems and daily workflows supporting employee health and compliance programs.
- Created and distributed recurring reports (daily, weekly, monthly, quarterly) to leadership, ensuring accuracy and timeliness of HR and health data.
- Managed COVID-19 case reporting, including data validation and state-level submissions, ensuring regulatory compliance.
- Collaborated with IT and HR teams to streamline secretary workflows; identified process gaps and recommended system improvements aligned with Lean principles.
- Supported department documentation and data archiving initiatives, improving accessibility and efficiency.
- Played a key role in managing and validating flu program data across multiple departments.
Administrative Assistant II
Sodexo / Sharp Coronado
01.2012 - 01.2014
- Oversaw full administrative and financial operations including invoice requests, accounts receivable tracking, and reconciliation reporting.
- Created and maintained data spreadsheets, improving visibility of weekly payments and collections by ~15%.
- Coordinated Meals on Wheels program for Sharp Coronado Hospital, serving as primary point of contact and ensuring service continuity.
- Developed weekly menus and internal communications to support hospital food service operations.
- Managed cash handling, deposits, and reconciliations in compliance with financial policies.
Education
Bachelor of Science - Healthcare Administration
University of Phoenix
Certificate - Automated Office
Harbor Occupational Center
San Pedro, CASkills
- HRIS Administration
- HR Data Analysis & Reporting
- Process Improvement
- Workflow Optimization
- Microsoft Office Suite
- Project Coordination
- Customer Service
- Cross-Department Collaboration
- Records Management
- Data Integrity
- Compliance
- Confidential Information Handling
- Workday
- EPIC
- SharePoint
- Agility
- Pro Business Tools
- LiveCycle
- Process improvement
Professional References
Available upon request
Personal Information
Title: HRIS Analyst
Timeline
Department Secretary
Sharp Healthcare
01.2014 - Current
Administrative Assistant II
Sodexo / Sharp Coronado
01.2012 - 01.2014
Certificate - Automated Office
Harbor Occupational Center
Bachelor of Science - Healthcare Administration
University of Phoenix
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- CAP - Certified Administrative Professional