Starla Hairston
Southfield
Summary
Compassionate Healthcare Provider with expertise in Patient Care, Vital Signs Monitoring, and Hygiene Assistance. Strong teamwork skills ensure efficient operations and adaptability in dynamic environments. Focused on enhancing patient outcomes through effective communication and empathetic interactions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Corewell Health
05.2025 - Current
- Enhanced patient comfort through daily care, including grooming and feeding.
- Monitored and reported vital sign changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Assisted nurses with medical procedures and necessary documentation tasks.
- Facilitated effective communication with patients about care plans and comfort.
- Collaborated with interdisciplinary teams to improve overall patient care quality.
Phlebotomist
Corewell Health
09.2024 - 04.2025
- Ensured patient comfort during blood sample collection using venipuncture techniques.
- Maintained accurate electronic records for patient information and sample tracking.
- Adhered to infection control protocols during blood collection procedures.
- Optimized patient flow through collaboration with healthcare professionals.
- Trained new staff on phlebotomy techniques and sample handling best practices.
Patient Access Representative
Conifer Healthcare Solutions
08.2023 - 08.2024
- Enhanced patient check-in accuracy through efficient registration processes.
- Verified insurance eligibility, ensuring patients understood their benefits clearly.
- Coordinated high-volume patient appointments, managing inquiries effectively.
- Resolved billing inquiries, explaining payment options in detail to patients.
- Ensured HIPAA compliance throughout all patient interactions and data management.
- Updated electronic health records swiftly to maintain accurate patient information.
Education
Bachelor of Science - Public Health
Wayne State University
Detroit, MI12-2022
Associate of Arts - General Studies
Oakland Community College
Bloomfield Hills, MI05-2020
Skills
- Patient care
- Patient feeding
- Basic life support
- Direct patient care
- Recording vital signs
- Patient-focused care
- Vital signs monitoring
- Infection control
- Patient relationship building
- Mobility assistance
Certification
- BLS - Basic Life Support
- Certified Phlebotomy Training - May 2024
Timeline
Nursing Assistant
Corewell Health
05.2025 - Current
Phlebotomist
Corewell Health
09.2024 - 04.2025
Patient Access Representative
Conifer Healthcare Solutions
08.2023 - 08.2024
Bachelor of Science - Public Health
Wayne State University
Associate of Arts - General Studies
Oakland Community College