Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Starla Marks

Starla Marks

Liberty Hill,TX

Summary

Reliable and upbeat maneger successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Overnight Associate

7-eleven
01.2023 - Current
  • Maintained neat, organized stockroom free of hazards.
  • Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
  • Conducted daily inventory counts and verified accuracy of product levels.
  • Inspected inventory to identify shortages and maintain consistent inventory.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Managed orders to verify accuracy of incoming and outgoing shipments.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Helped team organize and conduct store-wide markdowns and clearance sales to move end-of season merchandise and make room for new stock.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
  • Assisted customers by finding items quickly to boost store satisfaction rates.

Manager

Uptown Liquors
10.2022 - 06.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Improved marketing to attract new customers and promote business.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.

Manager

Jack Brown Cleaners
01.2021 - 05.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Controlled costs to keep business operating within budget and increase profits.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.

Secretary

Weselayan At Estrella
03.2021 - 12.2022
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Created and updated records and files to maintain document compliance.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Maintained electronic filing systems and categorized documents.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending.

C.N.A

Linda Peterson
03.2017 - 10.2020
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.

Caregiver

Gail Williams
03.2011 - 04.2014
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Education

C.N.A Certifacacion - Certified Nursing Assistant

Goodwill Career Center
Austin, NV
11.2017

Asscociate Degree - Criminal Justice

National American University
Georgetown, TX
08.2014

Welding

Earl C Clements Job Corp Center
Mayfield, KY
03.2000

General -

Central High School
Madisonville, KY
05.1998

Skills

  • Product Inspection
  • Ordering Assistance
  • Exceptional Time Management Skills
  • Stockroom Rotation
  • Stocking Shelves
  • Cash Register Operation
  • Reading Comprehension
  • Motivated Team Player
  • Housekeeping Duties
  • Build Displays

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Supervised team of 15
  • Documented and resolved Issue which led to Results.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Result through effectively helping with Task.

Timeline

Overnight Associate

7-eleven
01.2023 - Current

Manager

Uptown Liquors
10.2022 - 06.2023

Secretary

Weselayan At Estrella
03.2021 - 12.2022

Manager

Jack Brown Cleaners
01.2021 - 05.2023

C.N.A

Linda Peterson
03.2017 - 10.2020

Caregiver

Gail Williams
03.2011 - 04.2014

C.N.A Certifacacion - Certified Nursing Assistant

Goodwill Career Center

Asscociate Degree - Criminal Justice

National American University

Welding

Earl C Clements Job Corp Center

General -

Central High School

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Starla Marks