Overview
Summary
Work History
Education
Skills
My hobbies
Timeline
Generic
Starleen Oliver

Starleen Oliver

Administrative Assistant
Boring,OR

Overview

13
13
years of professional experience

Summary

Whity, outgoing dependable Receptionist/Admin Assistant with many years of experience supporting office staff and customers. Savvy productive team player when supporting daily activities to enhance office and public interactions. Expert at managing multiple tasks in busy environment with a huge friendly smile on my face

Work History

Warehouse Associate

Amazon
Reno, NV
02.2020 - 05.2021
  • Worked in very faced paced production environment.
  • Manually and mechanically loaded and unloaded materials from pallets, skids, platforms, cages, lifting devices.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Consistently lifted materials weighing as much as [75] pounds.
  • Shipped material and performed boxing, packing, labeling and preparation of related documents.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Senior Lead Massage Therapist

Lifetime Athletic - Lifespa
Plano, TX
12.2017 - 07.2019
  • Performed open and close up Spa/Salon duties. High customer service and customer relation skills. Sales of VIP packages, health and spa products.
  • Spoke with athletes and new clients on areas of concern causing pain or predisposing to injury, instructing on warm-up and stretching techniques to relieve dysfunction and prevent injury.
  • Relieved muscular tension and alleviated through myofascial release and instruction in self-myofascial release therapy as well as with psoas stretching.
  • Implemented reflexology, manipulating feet of patients to relieve symptoms throughout body and restore total-body balance.
  • Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
  • Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
  • Used essential oils to add aromatherapy elements to massage sessions, maximizing stress relief and relaxation effect.
  • Restored proper flow of body's internal energy through Shiatsu techniques, improving activity of nervous system, hormonal balance and cardiovascular and lymphatic circulation.
  • Treated back pain due to improper posture, work related stress or anxiety through use of hot stones along sides of spine, in palms and upon feet, abs and legs.
  • Provided safe, effective and appropriate massage therapy techniques during customer appointments.
  • Spoke with new clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
  • Maintained client treatment records and designed individual long-term care/treatment programs and packages for repeat clients.
  • Performed massages for clients using various modalities of Swedish, deep tissue, sports, trigger point, hot stones and myofascial release as well as pregnancy methodologies, applying KT tape and stretching.
  • Created marketing advertisements to increase awareness of services and networking to boost sales.
  • Maintained product inventory, medical files and soap notes on clientele.
  • Coached and supervised staff by monitoring techniques and daily activities to suggest improvements.

Massage Therapist

Grand Spa Of Dallas
Dallas, TX
02.2016 - 11.2017
  • Performed open and closing procedures for a very prominent high luxury spa/salon facility.
  • Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
  • Assessed guest needs and identified muscle issues, medical conditions and contraindications before beginning session.
  • kept detailed soap notes and medical records regarding sessions/performance techniques on clients. allowing to share with teammates/therapist to stay up to date through Millian spa app.
  • Performed aroma therapies and specialized relaxation techniques.
  • Provided treatment for medical conditions and injuries through therapeutic and sports massage.
  • Prepared oils and lotions, hot/cold stones, spa products for body wraps, body exfoliation's and personalized treatments for individual clients and couples massages.
  • Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
  • Sales of spa products and spa packages.
  • Advised clients with homework to self impliment for lifestyle changes to improve alignment, posture and gait for better long-term wellness.

Administrative Assistant to the President

Gregg & Valby Law Firm
Houston, TX
08.2007 - 12.2010
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Executed record filing system to improve document organization and management.
  • Generated staff production departments typed letters in Word and prepared PowerPoint presentations.
  • Interacted with vendors, contractors and professional services of personnel to receive orders, direct activities and communicate instructions from banks, title and mortgage companies.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events and office tours of production team.
  • Performed, filing, faxing, scanning, email correspondence, accounts receivable, incoming and outgoing daily mail and packages, insurance verification, employment verification, and proof reading of legal documents.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Maintained staff directory and company policy handbook for human resources department.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • In charge of safety and emergency protocols for our company.

Receptionist/Administrative Assistant

AutoNation
Dallas, Frisco, TX
01.2003 - 11.2007
  • Opened dealership and prepared showroom for customers daily, including weekends.
  • Answered 250+multi-line pbx phone system. Extreme multitasking duties in a very faced paced high volume car dealership, routing calls to all departments from financing, internet, HR, VP, General manager, sales staff, service department, internet staff while greeting visitors and keeping track of all vehicle inventory keys for test drives and maintaining mileage ledgers, gas cards.
  • Sorted and distributed all mail and recorded incoming and outgoing shipments for corporate records. Interacted with vendors, trucking/towing companies, professional personnel to receive orders, direct activities and communicate instructions.
  • Generated monthly sales reports in Excel spreadsheets for 6 different AutoNation dealerships and prepared PowerPoint presentations.
  • Supported efficient meetings for sales managers and distributing materials, documenting discussions and distributing meeting notes through email and conference rooms.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance sales data.
  • Maintained staff directory and for human resources department.
  • Performed research to collect and record industry data and coorporate.

Education

Massage Therapy

Texas Center For Massage Therapy
Houston, TX
03.2014

High School Diploma -

Ceres High School
Ceres, CA
09.1985

Skills

  • Super outgoing and works well with a team or alone
  • Strong organizational and analytical skills
  • Excellent verbal, written and communication skills
  • Able to multi-task while answering multiline phone system, scheduling appointments, insurance verification, various admin tasks
  • Attention to Detail
  • Microsoft Office Suite
  • Professional, Friendly and Courteous
  • Highly Efficient and Productive
  • Confidentiality and Data Protection
  • Very Familiar with Medical Terminology
  • Database and Client Management Systems

My hobbies

I'm down for a spontanious road trip adventure, hiking, traveling, mountain biking, working out, attendig live music venues, spending time with my friends and family, crafting, cooking, staying on top of the latest health and fitness and science for longevity and nutrition facts. Going to wine tasting events and hitting up some natural hot springs, watching a suspenseful movie or intriguing documentary, star gazing outside by a warm fire pit sipp'n on a smooth aged bourbon or a sweet private reserved aged tequila, cruising down the coastal highway 101 with the sun on my face jamming to some killer tunes enjoying the moment.

Timeline

Warehouse Associate

Amazon
02.2020 - 05.2021

Senior Lead Massage Therapist

Lifetime Athletic - Lifespa
12.2017 - 07.2019

Massage Therapist

Grand Spa Of Dallas
02.2016 - 11.2017

Administrative Assistant to the President

Gregg & Valby Law Firm
08.2007 - 12.2010

Receptionist/Administrative Assistant

AutoNation
01.2003 - 11.2007

Massage Therapy

Texas Center For Massage Therapy

High School Diploma -

Ceres High School

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Starleen OliverAdministrative Assistant