Starlen Hawkins
South Holland,IL
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Special Education Classroom Assistant (SECA)
Chicago Public School Systems
Chicago, IL
09.2017 - Current
- Delivered tailored one-on-one tutoring to support academic achievement and skill development.
- Facilitated personal care and physical support for students. Collaborated with educators to enhance instructional delivery.
- Assisted teachers in implementing individualized education plans for students with diverse learning needs.
- Supported classroom management by implementing behavioral strategies to promote positive student engagement.
- Collaborated with multidisciplinary teams to develop and review educational assessments for student progress.
Ft Hub Supervisor
United Parcel Services (UPS)
Chicago, IL
07.2014 - Current
- Implemented process improvements that enhanced workflow efficiency within hub operations.
- Trained and mentored staff on safety protocols and operational procedures.
- Supervised daily operations, ensuring efficient package sorting and timely
- Monitored performance metrics to identify areas for operational enhancement.
- Oversaw loading and unloading processes to enhance operational efficiency.
- Ensured compliance with company policies and maintained accurate records in a dynamic environment.
- Led safety audits to ensure compliance with regulatory standards and company policies.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and offering constructive feedback.
- Provided ongoing training for employees on new equipment, software updates, and best practices in the industry.
- Utilized data-driven decision-making tools to identify opportunities for optimization within the hub operations, implementing necessary changes effectively.
Education
Bachelor of Science - Liberal Arts and Sciences: English Creative Writing
University of Illinois at Chicago
Chicago, IL05.2016
Skills
- Data collection
- Functional skills training
- Decision-making
- Relationship building skills
- Skills strategies
- Experienced with technology
- Workforce planning
- Problem-solving
- Time management
- Organizational skills
Certification
- Frontline Supervisor
- Substitute teaching license
- Dispatch
- Dispatch Management Systems pt. 1 &p. t2
Timeline
Special Education Classroom Assistant (SECA)
Chicago Public School Systems
09.2017 - Current
Ft Hub Supervisor
United Parcel Services (UPS)
07.2014 - Current
Bachelor of Science - Liberal Arts and Sciences: English Creative Writing
University of Illinois at Chicago