Starlena Pittman

• Maintained accurate documentation of patient assessments and treatments, ensuring compliance with regulatory standards.
• Dispensed and administered patients' medications following care plans and physician's orders.
• Educated patients and families on healthcare management strategies, promoting self-care and wellbeing.
• Organized and updated patient charts and records by reporting vitals, medical history, treatment plans, current medications, medication reactions, allergies and health status information.
• Served as a liaison between patients and their healthcare providers, advocating for their needs while promoting informed decision making.
• Complied with applicable legal requirements for HIPAA and documentation standards.
• Coordinated with physicians to implement prescribed treatment plans, ensuring consistency in patient care delivery.
• Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.

Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.

• Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
• Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
• Supported new employees during orientation periods by serving as a knowledgeable resource on office policies, procedures, documentation requirements.
• Reinforced health education, counseling and advice to patients and families and assessed patient educational needs, prioritized patient learning needs, identified barriers to learning and used educational tools to encourage non-adherent patients.
• Sterilized instruments and equipment and stocked unexpired supplies and medications to prepare patient care areas.
• Have Knowledge with using Microsoft word. Also, computer charting.
• Maintained accurate medical records for over 100 patients, ensuring timely updates and efficient communication between healthcare providers.