Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Starlene Anthony

Anniston

Summary

Relationship Banker with solid background in managing client relationships and providing tailored financial solutions. Demonstrated ability to enhance customer satisfaction and foster long-term partnerships. Proven expertise in cross-selling products and resolving customer issues professionally. Giving customers an experience that they remember.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Branch Manager

LendNation
01.2025 - Current

Oversee daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation. Implement effective sales strategies to achieve branch targets and exceed expectations consistently. Conducted regular financial reviews and audits, identifying and resolving discrepancies promptly. Maintained friendly and professional customer interactions. Examined customer loan applications for loan approvals and denials. Successfully repossessing 13 vehicles with in the first 4 months, one being 366 days late. Organizing schedules for employees to accommodate staff.


Business Owner/ Creative Designer

Rubbish St Wear
03.2021 - Current

Customize graphic designs, logos for customers. Ordered all inventory for company. Maintained social medias, shipping, creating products am a graphic designer and own a clothing brand. I do all advertising, sales, designs and do all that is necessary to run my small business. I also have a vendor booth that I run and replenish with art, clothing brand, gothic/horror movie themed items. Designed eye-catching packaging for products, strengthening brand recognition and consumer appeal. Transformed ideas into beautiful designs used in identity branding. Revamped company website layout and design, improving user experience and boosting online traffic.

Store Manager

Community Choice Financial
04.2023 - 01.2025
  • Making customer profiles, taking all paperwork in and entering into the database. Processing payday loans, installment loans, and title loans. Cash checks and doing recourses on checks to make sure they are valid and not fraudulent. Calling debtors, and collecting all debt. Creating an organized and calming work environment. Calling inactive inviting them into the store. Doing opening and closing duties. Balancing the store, and in charge of the vault and big amounts of cash. Making sure each register has enough money at all times. Training new hires.

Owner

ZIP LLC
01.2006 - 12.2023

Manage all aspects of property. Remodel, maintenance, advertise, collect all payments, do all contracts. Keep up with housing authority codes and rules for units. Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation. Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business. Completed final move-out walk-throughs with tenants to identify required repairs. Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services. Followed up on delinquent tenants and coordinated collection procedures. Ensured timely completion of routine property inspections, maintaining a high level of safety and compliance with regulations.

Customer Service

Circle K
01.2023 - 06.2023
  • Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers. Verifies credit acceptance by reviewing and recording driver's license number; and operating credit card authorization systems. Balances cash drawer by counting cash at beginning and end of work shift. Restock store products and clean store. Give excellence customer experience.

Owner

Gypsy Rose Queen Bath and Body Products
01.2015 - 12.2018
  • Handmade 140 different bath and body products. Designed and maintained the website. Designed all labels and printed them for all containers. Did inventor weekly before big events. Managed all events, licensing, farmer markets for business. Sold at events, Salem Saturday Market 3 years in a row, festivals like Garibaldi days for 3 years.

House Manager/ Caregiver

Private Adult Foster Home
01.2010 - 12.2015
  • Clean residents space including all living space. Prepared healthy meals for each resident. Gave prescribed medication to each resident according to Mars records. Followed all state guidelines.

In Home Services Caregiver

State of Oregon Senior and Disability Services
01.2005 - 12.2012
  • Set up all medical appointments and drove client to every appointment
  • Monitored all medications gave clients daily medications proscribed by doctor
  • Did all grocery shopping for client and prepared all meals for client.
  • Cleaned clients home this included deep cleaning and shampooing carpets

Certified Photo Specialist

Walgreens
01.2008 - 12.2010
  • Operation of one-hour photo lab equipment Kiosk, Film processor, laser scanner, digital processor, computer, dark box. Knowledge of GB, Pixel, cameras, resolutions for pictures. In change of all employee breaks in the whole store except pharmacy
  • Maintained photo lab and made sure all orders were done on time and customers were satisfied with their photos.

Assistant Manager

Totes
01.2006 - 12.2008
  • Responsible for opening and closing store. Did all returns, defused unsatisfied customers, offered excellence customer service. Meet all quotas for the day, week, and month. Participated in promotional games by company and encourage employees to successfully promote products sales.

Education

College -

Skagit Valley College
Mount Vernon, WA
01.2021

High School Diploma -

Taft High School
Lincoln City, OR
06.1997

Skills

  • Skilled in data entry
  • Efficient loan processing
  • Digital design expertise
  • Customer service
  • Detail-oriented data management
  • Data analysis skills
  • Loan application management
  • Residential Cleaning
  • Cash transaction processing
  • Transaction processing skills
  • Excel proficiency
  • Front office coordination
  • Proficient in Windows operating system
  • Visual communication design
  • Brand logo creation
  • Team management
  • Website management
  • Strong verbal communication
  • Microsoft Office
  • Proficient in organization techniques
  • Sales expertise
  • Office administration expertise

Certification

  • Certified Notary Public January 2025 to January 2029
  • Driver's License May 2022 to May 2026

Timeline

Branch Manager

LendNation
01.2025 - Current

Store Manager

Community Choice Financial
04.2023 - 01.2025

Customer Service

Circle K
01.2023 - 06.2023

Business Owner/ Creative Designer

Rubbish St Wear
03.2021 - Current

Owner

Gypsy Rose Queen Bath and Body Products
01.2015 - 12.2018

House Manager/ Caregiver

Private Adult Foster Home
01.2010 - 12.2015

Certified Photo Specialist

Walgreens
01.2008 - 12.2010

Owner

ZIP LLC
01.2006 - 12.2023

Assistant Manager

Totes
01.2006 - 12.2008

In Home Services Caregiver

State of Oregon Senior and Disability Services
01.2005 - 12.2012

College -

Skagit Valley College

High School Diploma -

Taft High School