Starlett Boyd
2813 Stadium Dr Apt 21w,AL
Summary
Dynamic leader with extensive experience in quality control and production supervision, notably at Aptar. Excelled in enhancing team productivity and customer satisfaction through effective problem-solving and staff supervision. Skilled in documentation and reporting, with a keen attention to detail. Achieved significant improvements in operational efficiency and quality standards, demonstrating a commitment to continuous improvement and safety procedures.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Aql Supervisor
Aptar
03.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Production Supervisor
Hilex Daedong
05.2021 - 03.2022
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Established and updated production schedules to meet changing demands.
- Conducted performance reviews to identify and rectify areas for skill improvement.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Recommended and implemented measures to improve production methods and quality of products.
- Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
- Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Monitored staff training and output to meet compliance, productivity and revenue goals.
- Provided input for performance reviews and identified areas for additional improvement.
- Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
Quality Control Inspector
Hyundai Transys
03.2019 - 04.2021
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Adhered to safety protocols to minimize equipment damage and avoid injuries.
- Wrote detailed reports outlining performance, quality and defect rates.
- Completed non-destructive tests and conducted continuous inspections.
- Inspected and repaired products to meet project expectations.
- Used specialized tools to take precise measurements of various aspects of samples.
- Documented nonconformities and recommended techniques for prompt resolution.
- Consulted with engineers to resolve quality, production and efficiency problems.
- Used root cause analysis tools to determine failures and provide appropriate counter-measures to prevent repeat failures.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
Quality Team Leader
Stratosphere Quality
09.2018 - 03.2019
- Documented company processes and procedures and disseminated to proper personnel.
- Resolved issues that arose among team members and reduced conflicts with proactive strategies focused on strengthening team relationships.
- Led and coordinated activities of quality control inspection department, verifying operational compliance with quality processes and procedures.
- Evaluated and inspected machine-manufactured products for compliance to quality standards and identified non-compliances for correction.
- Assessed competency of quality inspection personnel to effectively perform inspections and identify non-conforming finished goods.
- Generated and published reports detailing results of process, product and department audits and inspections, describing corrective actions required.
- Facilitated investigations into customer complaints and recommended responses containing root cause determinations and issue resolutions.
- Implemented, maintained and verified compliance to various international quality standards and administered training on standards.
- Managed multiple new or existing organizational process improvement initiatives based on company strategic plans.
- Mastered and trained others on use of micrometers, calipers, gauge blocks and pins, optical comparators, torque meters and tensile testing equipment.
- Coordinated project evaluations, gap analyses, department and project audits and quality improvement action plans.
Quality Technician
Chassix
02.2011 - 09.2018
- Analyzed informational results, noting discrepancies to assist problem resolution.
- Researched and logged quality performance data within database system.
- Compiled measurement data and standardized tests based on collected component material samples.
- Led data documentation and retention efforts to provide customized QA corrective actions.
- Recommended strategy for improving testing plan, manufacturing and employee training processes to streamline QC measures.
- Lent statistical analysis to oversee trend evaluation and modeling.
- Provided quality support to ensure that products met quality standards and customer requirements.
- Completed routine inspections of components and products to fulfill quality assurance requirements.
- Monitored daily performance of production team to identify and address issues affecting quality product output.
- Compared samples to standards and specifications by performing detailed measurements and tests.
- Performed visual and dimensional inspections on manufactured parts.
- Compiled inspection and test data in reports to document compliance with or deviations from strict quality standards.
- Provided lab staff with samples for testing to check quality and safety of finished products.
Education
High School Diploma -
Shaw High School
Columbus, GA06.2001
Skills
- Production Target Management
- Documentation and Reporting
- Inventory Assessment
- Problem-Solving
- Safety Procedures
- Continuous Improvement
- Budget Adherence
- Shift Scheduling
- Staff Supervision
- Work Planning and Prioritization
- Performance Monitoring
- Inventory Coordination
- Materials Inspection
- Work Order Analysis
- MS Office expertise
- Sampling Protocols
- Inspection Procedures
- Production Experience
- Instrument Calibration
- Critical Thinking
- Attention to Detail
- Testing Data Documentation
- Sound Judgment
- Perceptual Speed
- Operations Monitoring
- Quality Control
- Manufacturing Enhancement
- Documentation and Recordkeeping
Certification
OSHA 10 Certification
First Aid/ CPR Certification
Timeline
Aql Supervisor
Aptar
03.2022 - Current
Production Supervisor
Hilex Daedong
05.2021 - 03.2022
Quality Control Inspector
Hyundai Transys
03.2019 - 04.2021
Quality Team Leader
Stratosphere Quality
09.2018 - 03.2019
Quality Technician
Chassix
02.2011 - 09.2018
High School Diploma -
Shaw High School
OSHA 10 Certification
First Aid/ CPR Certification
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