Starlette Strader
Danville,VA
Summary
Accomplished Certified Recovery Specialist with a proven track record at Danville-Pittsylvania Community Services, adept in crisis intervention and relapse prevention. Excelled in client advocacy and building strong relationships, ensuring a 30% increase in successful recovery outcomes. Skilled in documentation and trauma-informed care, consistently upheld the highest standards of confidentiality and support.
Certified professional dedicated to facilitating recovery and well-being. Extensive experience in developing individualized support strategies and fostering collaborative team environments. Renowned for adaptability and reliability in dynamic settings, with key strengths in client advocacy and crisis management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Recovery Specialist
Danville-Pittsylvania Community Services
03.2024 - Current
- Provided crisis intervention services, preventing relapse and promoting safety in critical situations.
- Facilitated group therapy sessions for improved communication and coping skills among clients.
- Collaborated with multidisciplinary teams to ensure comprehensive care and support for clients in recovery.
- Developed aftercare plans to prevent relapse while maintaining ongoing support relationships with clients following program completion.
- Directed client well-being checks and documented notes.
- Upheld strict confidentiality standards in all interactions, ensuring the privacy and dignity of clients throughout their recovery journey.
- Maintained detailed case notes, ensuring accurate documentation of client progress and treatment adjustments.
- Built strong rapport with clients, fostering trust and open communication throughout the recovery process.
Senior Financial Secretary
Danville-Pittsylvania Community Services
06.2022 - 03.2023
- Received dues, fees and payments and provided transaction receipts.
- Verified processing information and deposited received funds into organizational account.
- Maintained accurate records of organizational finances and generated reports as requested.
- Enhanced financial transparency by implementing accurate record-keeping practices for all transactions.
- Maintained confidentiality of information related to receiving, recording and depositing of funds.
- Managed filing system, entered data and completed other clerical tasks.
- Liaised between clients and vendors and maintained effective lines of communication.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Administration & Office Specialist
Southern VA Mental Health Institution
03.2015 - 06.2022
- Optimized scheduling and appointment coordination, ensuring smooth daily operations for all team members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
- Reduced errors in data entry tasks by meticulously reviewing documents and cross-referencing information.
- Ensured timely delivery of mail correspondence both internally and externally through efficient sorting methods.
- Responded to inquiries from callers seeking information.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Coordinated and scheduled meetings and appointments.
Education
GED -
George Washington
Danville, VA01-2002
Skills
- Professional boundaries
- Relapse prevention
- Client advocacy
- Family support
- Behavioral health
- Peer support
- Documentation
- Client relationship building
- Trauma-informed care
Certification
- CPR/AED Certification
- Certified Nursing Assistant (CNA)
Timeline
Certified Recovery Specialist
Danville-Pittsylvania Community Services
03.2024 - Current
Senior Financial Secretary
Danville-Pittsylvania Community Services
06.2022 - 03.2023
Administration & Office Specialist
Southern VA Mental Health Institution
03.2015 - 06.2022
- CPR/AED Certification
- Certified Nursing Assistant (CNA)
GED -
George Washington
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