Starlie Vaillencourt
Longview
Summary
Certified nursing assistant offering several years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs.
Overview
1
1
Certification
6
6
years of professional experience
Work History
HOSPICE SUPPORT SPECIALIST III/CNA
PeaceHealth
Longview
10.2023 - Current
- Prioritized issues through proper documentation and monitoring to facilitate timely resolution and escalation.
- Maintained files and filing, keeping sensitive information confidential.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Provided comprehensive administrative support to management, coordinating meetings, preparing agendas, taking minutes, and maintaining organized records.
- Monitored daily operations to ensure adherence to workflow processes and optimize service delivery.
- Supported executive management team with timely and accurate administrative assistance to inform decision-making.
- Facilitated visitor entry by greeting and screening individuals to direct them to the appropriate patient room.
- Ensured that all staff members had access to adequate PPE supplies in order to maintain a safe work environment.
CNA - CERTIFIED NURSING ASSISTANT
Eden Health
Vancouver
05.2023 - 10.2023
- Provided direct patient care, assisting with bathing, feeding, and grooming to enhance comfort and dignity.
- Documented daily patient care and maintained accurate charts, ensuring thorough communication and continuity of care.
- Eden Health took over community home health and hospice.
ADMINISTRATIVE ASSISTANT
Community Home Health and Hospice
Longview
12.2020 - 05.2023
- Provided excellent administrative support to office staff, promoting office operations excellence.
- Drafted professional documents and reports to ensure clear communication and presentation.
- Produced copies, proofed documents, and distributed mail to support administrative operations for staff.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Scheduled patient admissions to ensure timely processing and care.
- Supported management staff by scheduling meetings and appointments.
- Made sure that all patient data handling, systems, and training complied with HIPAA regulations.
- Answered phone calls, directed inquiries to appropriate personnel, and addressed customer requests promptly.
CNA - CERTIFIED NURSING ASSISTANT
Community Home Health and Hospice
Longview
12.2020 - 05.2023
- Developed supportive relationships with patients, caregivers, and healthcare professionals to facilitate achievement of personal care plan goals.
- Monitored patient vitals including temperature, blood pressure, and blood sugar to promptly inform nurses of any significant changes.
- Prepared clear and concise documents and reports to ensure effective communication within the healthcare team.
NAR
Frontier Rehabilitation and Extended Care Center
Longview
09.2020 - 12.2020
- Monitored the patient's intake and dietary needs and assisted with feeding.
- Assisted patients in remaining mobile by transferring them between beds, wheelchairs, and other assistive devices for the most efficient transportation throughout the facility.
- Volunteered for extra shifts and overtime to maintain adequate staffing and ensure seamless floor coverage during peak times.
- Kept track of the patient's intake and dietary needs, as well as assisting with feeding.
- Regularly checked patient vitals including blood pressure, blood sugar, and heart rate to ensure timely medical responses.
Education
HIGH SCHOOL DIPLOMA OR GED -
Kelso High School
WA06-2020
Skills
- Vital signs monitoring
- EMR systems management
- Patient advocacy
- Patient engagement
- Time management
- Patient care documentation
- Customer service
- Team collaboration
- Calm under pressure
- Service excellence
- Empathy and patience
- Patient care coordination
Certification
Certified Nursing Assistant
Accomplishments
- Diamond award Nominee
Timeline
HOSPICE SUPPORT SPECIALIST III/CNA
PeaceHealth
10.2023 - Current
CNA - CERTIFIED NURSING ASSISTANT
Eden Health
05.2023 - 10.2023
ADMINISTRATIVE ASSISTANT
Community Home Health and Hospice
12.2020 - 05.2023
CNA - CERTIFIED NURSING ASSISTANT
Community Home Health and Hospice
12.2020 - 05.2023
NAR
Frontier Rehabilitation and Extended Care Center
09.2020 - 12.2020
HIGH SCHOOL DIPLOMA OR GED -
Kelso High School