A program management professional with over 15 years of demonstrated experience in strategic planning, program evaluation, needs analysis and interpreting and implementing policies and procedures. Skilled in process improvement, cross-functional collaboration and program deployment. Successful at developing and improving training programs for employees
at all levels.
Overview
30
30
years of professional experience
Work History
Executive II - Grants Manager
The Department of Commerce and Economic Opportunity
06.2023 - Current
Provide technical assistance to governmental , non-profit, and for-profit grant recipients associated with project planning, grant preparation and execution.
Conducts research, oversees the development and maintenance of grants, including drafting scopes of work, reviewing activities and budget expenditures.
Conducts routine follow-up of pending grants to determine compliance and timely completion.
Provides assistance in the establishment process in evaluating the merit of proposals for funding assistance from appropriate funds.
Provides technical assistance to grant recipients with registration and pre-qualification in the Grant Accountability and Transparency Act (GATA) portal. .
Human Services Casework Manager
The Department Of Human Services
12.2013 - 05.2023
Supervised professional and administrative staff in the investigation and determination of eligibility of applicants and recipients for Supplemental Nutrition Assistance Program (SNAP) and Medical Programs.
Served as a technical resource and program liaison to staff and community agencies in interpreting and implementing policies and procedures.
Successfully guided staff through significant changes, including deployment of the Integrated Eligibility System (IES) and the implementation of expanded Medicaid under the Affordable Care Act. Developed detailed procedures, evaluates training and processes designed to enhance customer service and expand service delivery.
Provided immediate crisis assistance for specific cases and respond to inquiries on confidential and high profile cases.
Human Services Caseworker
The Department Of Human Services
03.2008 - 11.2013
Performed professional casework activities in providing public assistance services from DHS as well as State, Local and Federal Programs.
Explained policy, procedures and eligibility requirements to customers, State and local agencies.
Interviewed applicants for services and determined eligibility for SNAP and Medical Programs.
Maintained comprehensive case files to support proper documentation and record retention.
Established comprehensive case files to support proper documentation and record retention.
Senior Public Benefits Advocate
Center For Economic Progress Acquired By Ladder UP
12.1998 - 02.2008
Instrumental in the development of the Department of Children and Family Services (DCFS) Supplemental Security Income (SSI) Initiative from initial start up to a fully functional and successful project.
Developed and overseen implementation of staff training and staff development programs. Conducted quality case reviews on SSI and Social Security cases to ensure legal and technical accuracy.
Analyzed legal issues, administrative and judicial decisions, statistical data, expert and lay testimony, medical and vocational records in preparation for hearings.
Conducted community outreach activities and maintained effective community relations. Recognized by the Internal Revenue Service for outstanding public service through the SPEC(Stakeholder Partnerships, Education and Communication and TCE (Tax Counseling for the Elderly) Programs.
Functioned as program liaison for the Social Security Administration and the Bureau of Disability Determination Services concerning technical, policy procedural issues and pending claims and appeals.
Adult Probation Officer
Sangamon County Adult Probation Officer
10.1994 - 11.1996
Supervised over 100 individuals on probation to assess risk and to ensure their compliance with rules and regulations of probation.
Conducted pre-sentence investigations on the agency database and prepared reports for court the with recommendation for sentencing of individuals convicted of criminal offenses.
Enforced court-ordered supervision and implemented supervision strategies. Addressed substance abuse, mental health, and domestic violence. Collaborated with appropriate specialist to implement necessary treatment.
Prepared and processed case tracking documentation for court, including probation status, transfers, revocations and other recommendations.
Testified in court and recommended remedial action for probation violation.
Education
Master of Science - Public Administration
University of Illinois At Springfield
Springfield, IL
12.2000
Bachelor of Arts - Political Science
Southern Illinois University Carbondale
Carbondale, IL
08.1994
Associate of Applied Science - Law Enforcement
Southern Illinois University Carbondale
Carbondale, IL
08.1991
Skills
Professionalism
Project Management Skills
Strategic Planning
Time Management
Communication Skills
Collaboration
Leadership and Team Building
Analytical Skills
Program Evaluation
Problems Solving Skills
Timeline
Executive II - Grants Manager
The Department of Commerce and Economic Opportunity
06.2023 - Current
Human Services Casework Manager
The Department Of Human Services
12.2013 - 05.2023
Human Services Caseworker
The Department Of Human Services
03.2008 - 11.2013
Senior Public Benefits Advocate
Center For Economic Progress Acquired By Ladder UP
12.1998 - 02.2008
Adult Probation Officer
Sangamon County Adult Probation Officer
10.1994 - 11.1996
Master of Science - Public Administration
University of Illinois At Springfield
Bachelor of Arts - Political Science
Southern Illinois University Carbondale
Associate of Applied Science - Law Enforcement
Southern Illinois University Carbondale
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