Starlisa Horton
Chattanooga,TN
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
26
26
years of professional experience
Work History
Residential Manager
Volunteer Behavioral Health Care System
Chattanooga, Tennessee
02.2016 - Current
- Transporting clients to and from the Day Tx Center or other programs in which they are enrolled.
- Ensure that medication is maintained and made available to residents and keep records of same.
- Maintain client information records, listing pertinent medical and personal information, etc. in keeping with Center's policies and procedures.
- Supervising meal preparation, cleaning and other household duties as required.
- Ensure that resident and ground are will dept and maintained according to licensure and that necessary repairs are make promptly.
- Making monthly schedules for Group Home Staff.
- Maintain all pertinent information relating to the client in the strictest confidence.
- Provide or make arrangements for social, recreational and religious activities in the community.
- Assist the client in applying for food stamps.
- Provide for the life safety of clients in the Group Home by observing daily rules, which include a documented fire drill monthly.
- Procure required supplies (food and supplies) and services in accordance with Center's policies and procedures.
- Provide program orientation for Substitute Resident managers.
- Transport clients to scheduled appointments (i.e., dentist, doctor, social security, etc.) as needed.
- Ensure that residents adhere to appropriate standards of personal hygiene and grooming.
- Adhered strictly to safety protocols while performing duties; ensured that proper safety measures were taken at all times.
- Monitored employees' compliance with individuals' support plans and medical protocols.
- Performed administrative tasks such as scheduling appointments or responding emails promptly.
- Trained and coached staff to consistently meet residents' needs with caring, knowledgeable and safe support.
Dock Clerk/Logistics Specialist
Amazon Fulfillment Center
Chattanooga, TN
10.2011 - 07.2016
- Effective communication between the DC, Supply Chain & other Departments.
- Reporting of vendor performance, focusing primarily on the quality and accuracy of fulfillment.
- Collating of daily vendor performance & lead time metrics.
- Identification of new data sources and recommendations for process improvements.
- Prioritization of commercially important deliveries within the Receive Department.
- Assistance for the FC to correct vendor errors (e.g. mapping issues & catalog errors).
- Compiling daily backlog report.
- Maintenance of dock booking system.
- Evaluating new products within the Sample Cent-re.
- Maintain ISS Trouble Ticket system.
- Additional ad-hoc project work as required.
- Be knowledgeable of the current Vendor Manual and ensure vendor compliance under the advice of the Area Manager/Lead.
- Helping with new FC openings by teaching others how to Dock Clerk.
- Working on 2 away team tours to open new Fulfillment Centers.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
- Operated forklifts, pallet jacks and semi-trucks as part of cargo transfer operations.
- Received and processed incoming shipments, verifying accuracy of quantity and quality.
- Coordinated loading and unloading activities with truck drivers to ensure safe and secure movement of goods.
Daycare Teacher
Kandy Kastle Daycare Center
Chattanooga, Tennessee
02.2009 - 02.2016
- Taught children foundational skills in colors, shapes and letters.
- Read aloud and played alphabet games to encourage early literacy.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Organized and led activities to promote physical, mental and social development.
- Adapted teaching methods based on individual student needs.
- Implemented behavior management strategies to encourage appropriate behaviors in the classroom setting.
- Assisted with toilet training and diaper changing when necessary.
- Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
- Developed and enforced positive strategies to encourage good behavior.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Supervised circle time, free play, outside play and learning and developmental activities.
- Observed health practices such as proper handwashing procedures.
- Provided guidance on social development issues such as sharing, following directions.
- Participated in workshops, trainings and conferences to improve educational skills.
- Developed lesson plans and activities to engage children in learning.
- Created a positive, nurturing environment for young students.
Restaurant Manager
Sonic Drive-In
Chattanooga, Tennessee
01.1998 - 07.2009
- Optimized profits by controlling food, beverage and labor costs.
- Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Managed accounts payable, accounts receivable and payroll.
- Profits and loss reports.
- Customer service
- Cash management
- Adhered to all health department regulations regarding food storage and preparation.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Conforming to OSHA and Tennessee state guidelines for Health and Employment.
- Oversaw food preparation, production and presentation according to quality standards.
Education
High School Diploma -
Brainerd High School
Chattanooga, TN05-1998
Skills
- First Aid & CPR Certified
- Class “F” Endorsement for TN Driver’s License
- Forklift Certified
- Order picker Certified
- Medication Management
- Client Transportation
- Resident Assistance
- Microsoft Office
- Schedule Coordination
- Personnel Management
Accomplishments
2016-Present Member of Derby City Professional Women’s Football Team
2015-2016 Member of Huntsville Tigers Professional Women’s Football Team
2011-2015 Member of Tennessee Train Professional Women’s Football Team
2003-2010 Member of Chattanooga Locomotion Women’s Professional Football Team
Timeline
Residential Manager
Volunteer Behavioral Health Care System
02.2016 - Current
Dock Clerk/Logistics Specialist
Amazon Fulfillment Center
10.2011 - 07.2016
Daycare Teacher
Kandy Kastle Daycare Center
02.2009 - 02.2016
Restaurant Manager
Sonic Drive-In
01.1998 - 07.2009
High School Diploma -
Brainerd High School
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