Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Starlyn Cosey

Fridley

Summary

Aiming to obtain a position related to Health and human services and healthcare administration.

Overview

15
15
years of professional experience
1
1
Certification

Work History

ED Admissions Registrar

Hennepin Healthcare
02.2025 - Current
  • Patient Information Collection: Gather and accurately record demographic, insurance, and contact information for new and existing patients. Insurance
  • Completes the MSQ, as appropriate, for patients with Medicare
  • Verification: Verify patient eligibility and benefits with insurance providers. Paperwork
  • Completion: Ensure all necessary paperwork is completed accurately and completely, including registration forms, consent forms, and other required documents.
  • Data Entry: Enter patient information into the electronic health record (EHR) or other relevant systems.
  • Patient Communication: Provide clear and concise information to patients about procedures, policies, and their rights. Record Maintenance: Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with regulations.

Patient Access Representative

Ridgeview Hospital
05.2024 - 06.2025
  • Status-Casual
  • Efficiently registers patients, verifying all required information in order to identify the patient.
  • Assigns the appropriate Guarantor for each patient.
  • Ensures patients receive necessary disclosures, privacy information, and signs the Consent to Treat documentation.
  • Verifies insurance eligibility and benefit information using real time eligibility; reviews the insurers response to each verification request and takes appropriate action based on the response to ensure the proper insurance plan and billing address are entered in the system.
  • Completes the MSQ, as appropriate, for patients with Medicare
  • Collects financial obligations from patients and provides financial counseling and/or estimates when appropriate.
  • Reconciles and performs end of day cashier duties
  • Works with internal staff and third party payers to obtain information necessary for the registration.
  • Assists and refers internal and external customers to proper resources for questions.
  • Adheres to strict confidentiality when handing patients.

Office Administrative Assistant

HomeWell Care Services
06.2024 - 02.2025
  • Managing and organization, overseeing tasks, budgeting, payroll, statting and policy implementation.
  • Onboarding new employees, hosting orientation sessions.
  • Handling calendar events, organizing reports and documents, attending conferences, meetings, expo events, answering phone calls, scheduling meetings and assessments screening for potential clients.
  • Creating care plans and many more similar duties.
  • Community outreach

Eligibility Specialist/Processor

Community Action Partnership of Hennepin County
01.2022 - 06.2024
  • Attends regular training and follows EAP guidelines, rules, and regulations.
  • Completes electronic eligibility in the data program and ensures all documents are complete prior to moving forward with certification.
  • Maintains and verifies all household income sources in data program and updates information, as necessary.
  • Ensures data systems have synonymous information and makes notes if there for any discrepancies.
  • Contacts applicants via telephone, email, and/or postal mail for missing information required to complete the households Energy Assistance Application.
  • Contacts utility representatives and requests and collects customer consumption, verifies billing information and crisis verification.
  • Accesses Hennepin County online browser for county benefits.
  • Refers and connects EAP applicants to other CAP-HC programs.
  • Attends CAP-HC meetings, activities, and trainings.
  • Supports CAP-HC's mission, vision, code of ethics and strategic plan.

Medical Receptionist

Park Nicollet Urology
05.2022 - 05.2023
  • Multi-tasking.
  • Flexibility.
  • Telephone skills.
  • Customer service.
  • Time management.
  • Organization.
  • Attention to detail.
  • Scheduling.
  • Welcoming patients and visitors, answering the telephone and answering any inquiries. Scheduling appointments and keep those appointments on time. Assisting patients with completing necessary forms and documentation. Keeping a clean and calm reception area.

Behavioral Therapist

Minnesota Autism Center
09.2021 - 07.2022
  • Complete all required case management services needed for assigned client.
  • Conduct Individual Treatment Plan (ITP) objective programming as written, adapting to frequent program modifications.
  • Conduct behavior management and reinforcement programming as written, adapting to frequent program modifications.
  • Behavior management
  • Communicate with treatment team viaTake responsibility for client’s programming during the assigned session.
  • Maintain confidentiality in accordance with all State and federal guidelines. Complete tasks as assigned by supervisors.
  • Refrain from performing or administering any health care services.

Home Health Aide

Legacy Home Care
06.2020 - 10.2021
  • Assist resident with feeding, dressing, hygiene, toileting and administer medications.
  • (On call as of September or 2021)
  • Provided compassionate and personalized care to patients in their homes, ensuring their comfort and well-being
  • Assisted with daily activities such as bathing, dressing, grooming, and medication administration

Home Health Aide

Lifesprk temp
12.2020 - 06.2021
  • Help patients with personal hygiene, dressing, bathing, and other daily tasks.
  • Perform basic health care services for patients including checking vital signs or administering prescription medication.
  • Help with general light housekeeping. Make transportation arrangements as needed.

Sercurity

Catipillar
08.2020 - 05.2021
  • Securing the premises and personnel by staying on patrol.
  • Monitoring surveillance equipment, performing building inspections, guarding entry points, and verifying visitors.
  • Detect any suspicious activities or unauthorized access attempts

Resident Assistant

Suite senior living
10.2019 - 10.2020
  • Provided daily care and support to residents in a residential facility
  • Assisted residents with personal hygiene tasks, including bathing, grooming, and dressing
  • Monitored and documented residents' vital signs and reported any changes or concerns to the nursing staff
  • Administered medications according to prescribed schedules and ensured proper documentation
  • Assisted with meal planning, preparation, and feeding as needed
  • Supported residents in participating in recreational activities and social events

Medical Receptionist

Institute for orthopedics and chiropractic
10.2018 - 10.2019
  • Managed front desk operations, including greeting patients, scheduling appointments, and answering phone calls
  • Verified patient insurance information and collected co-pays and payments for services rendered
  • Maintained accurate electronic medical records (EMR) by updating patient demographics and medical history
  • Scheduled laboratory tests, radiology exams, and specialist appointments as per physician's orders

Mac Specialist ( Temp)

HealthPartners
10.2018 - 12.2018
  • Temporary
  • Help customers reinstate their insurance and help active members with questions and concerns about health plans.

Lead Staff

Chrestomathy
08.2017 - 01.2018
  • Provide high quality individualized attention, service and opportunities to vulnerable adults.
  • Implemented individualized care plans for each client based on their specific needs and goals
  • Supported clients in participating in recreational activities and community outings to promote socialization and independence
  • Attended training sessions regularly to stay updated on best practices in direct care support

Receptionist/Administrative Assistant

Ultimate Wellness Center/Chiropractic Clinic
01.2017 - 01.2018
  • Greeting and directing guests in a friendly and professional manner.
  • Answer a multi-phone system, scheduling appointments and updating patients files and treatment plans.
  • Updating the calendar, basic office duties: filing, faxing, scanning, and miscellaneous paperwork.
  • Quickbooks rapid pm, rapid doc, excel

Resident Assistant

Ramsey Hill
09.2016 - 09.2017
  • Administer medication, assist residents with ADL’s.

Lead Staff/Receptionist

Metro Work Center
10.2015 - 09.2016
  • Office duties:Data entry, files, shred paper, (Accountant) Manage money, Manage IEP/Progress reports, Manage legal documents, Inbound/Outbound calls.
  • Direct Staff Responsibilities, Provide high quality individualized attention, service and opportunities to vulnerable adults.
  • Accomplishments
  • Playing apart of providing growth and independence of adults with intellectual/developmental disabilities through employment, community participation, and other life enhancing activities. I am committed to providing high quality individualized services and opportunities.

Personal Assistant

Direct Support Professional
05.2015 - 07.2016
  • Responsibilities
  • Assisted with bathe, prepared meals, assisted with dressing, cleaning, exercising, ran errands and grooming.
  • Accomplishments
  • Making my client goals a success.
  • Skills Used
  • Range of motion.

Personal Assistant

Dependable Home Health Care
06.2013 - 03.2016
  • Responsibilities
  • Provide care, assist with daily life activities, hygienes, dressing, assist with eating & outings
  • Accomplishments
  • Companionship, caring for people who need care.

Customer Service

Target
08.2012 - 09.2014
  • Money management, assist customers with questions and concerns.
  • Satisfying customers, Prompt service, great customer service skills.

Receptionist/Secretary

Rivervillage Assisted Living
02.2011 - 08.2012
  • Responsible for creating a welcoming environment for residents, visitors, and staff, while also handling administrative tasks. Greet visitors, answer phones, manage inquiries, and assist with various clerical duties like mail handling and data entry. I also played a role in ensuring the facility's compliance with policies and procedures

Education

Master of Science - Health Science

Southern New Hampshire University
Manchester, NH

Associate's of Science - Health and Human Services

Ultimate Medical Academy
Tampa, FL
06.2025

Skills

  • Health & Human service
  • Care Coordination
  • Data entry
  • Patients Relations
  • Communication
  • Insurance verification
  • Eligibility Specialist
  • Processor

Certification

  • BLS Certification November 2024 to November 2026
  • CPR Certification
  • First Aid Certification

Timeline

ED Admissions Registrar

Hennepin Healthcare
02.2025 - Current

Office Administrative Assistant

HomeWell Care Services
06.2024 - 02.2025

Patient Access Representative

Ridgeview Hospital
05.2024 - 06.2025

Medical Receptionist

Park Nicollet Urology
05.2022 - 05.2023

Eligibility Specialist/Processor

Community Action Partnership of Hennepin County
01.2022 - 06.2024

Behavioral Therapist

Minnesota Autism Center
09.2021 - 07.2022

Home Health Aide

Lifesprk temp
12.2020 - 06.2021

Sercurity

Catipillar
08.2020 - 05.2021

Home Health Aide

Legacy Home Care
06.2020 - 10.2021

Resident Assistant

Suite senior living
10.2019 - 10.2020

Medical Receptionist

Institute for orthopedics and chiropractic
10.2018 - 10.2019

Mac Specialist ( Temp)

HealthPartners
10.2018 - 12.2018

Lead Staff

Chrestomathy
08.2017 - 01.2018

Receptionist/Administrative Assistant

Ultimate Wellness Center/Chiropractic Clinic
01.2017 - 01.2018

Resident Assistant

Ramsey Hill
09.2016 - 09.2017

Lead Staff/Receptionist

Metro Work Center
10.2015 - 09.2016

Personal Assistant

Direct Support Professional
05.2015 - 07.2016

Personal Assistant

Dependable Home Health Care
06.2013 - 03.2016

Customer Service

Target
08.2012 - 09.2014

Receptionist/Secretary

Rivervillage Assisted Living
02.2011 - 08.2012

Master of Science - Health Science

Southern New Hampshire University

Associate's of Science - Health and Human Services

Ultimate Medical Academy

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