Volunteering for various organizations
Starlyn Jasinski
Client Services/ Event and Meeting Mgt
Houston,TX
Summary
Highly motivated and people-oriented professional with a proven track record in delivering exceptional customer service, overseeing front desk operations, and managing meeting and events. A results-driven team player experienced in coordinating multiple projects, handling on-site logistics, and cultivating strong client relationships. Recognized as a proactive self-starter with outstanding attention to detail, excellent organizational abilities, and strong communication skills.
Overview
25
25
years of professional experience
Work History
Client Services/Meeting and Event Management
Contract Employment
09.2000 - Current
- Self-motivated professional with a strong sense of personal responsibility and a proactive approach to problem-solving.
- Excellent communication and time management skills, with the ability to manage multiple priorities under pressure.
- Successfully coordinated and executed all aspects of event logistics, including hospitality, registration, food and beverage, and transportation for a wide range of programs—from corporate meetings and conferences to high-profile events such as the Super Bowl, Final Four, and World Series.
- Served as a liaison between VIPs, clients, and vendors to ensure seamless execution and exceptional service delivery.
- Highly organized and detail-oriented, with a strong work ethic and commitment to excellence.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Front Desk/ Patient Services Coordinator
Texas Children Hospital
04.2017 - 10.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Performed clerical functions in compliance with hospital policies and procedures.
- Boosted customer satisfaction with timely responses to inquiries and efficient problem resolution.
- Received, sorted, and distributed incoming mail.
- Maintained a professional office environment with organized workspaces and updated supply inventory levels.
- Facilitated smooth operation of daily tasks through efficient coordination of departmental resources and personnel schedules.
- Performed Scheduling duties for PAT appointments and surgeries.
- Provided excellent customer service while answering phone calls, directing inquiries, and taking detailed messages when necessary.
- Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
- Promoted a culture of continuous improvement through active participation in staff meetings, trainings, and professional development opportunities.
Unit Secretary/ Med Surg
Clear Lake Regional Medical Center
07.2015 - 04.2017
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Maintained rapport with physicians, nurses, and other healthcare personnel.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
- Coordinated communication between medical staff and patients'' families, keeping everyone informed on treatment plans and progress updates.
- Demonstrated flexibility in adjusting work hours to meet fluctuating demands of the unit, ensuring coverage during both peak times and staff shortages.
- Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
Education
Associate of Arts - General Studies
Alvin Community College
Alvin, TX05-2011
Skills
- Friendly, positive attitude
- Collaborative teamwork
- Customer service
- Problem-solving
- Time management
- Strong attention to detail
- Flexible and adaptable
- Dependable and responsible
- Proficient in multi tasking
- Excellent communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteImportant To Me
Company CultureFlexible work hoursHealthcare benefitsCareer advancementWork-life balancePersonal development programsWork from home optionPaid sick leave401k matchPaid time offTeam Building / Company Retreats4-day work weekStock Options / Equity / Profit SharingInterests
Software
Medical Software including Epic, Meditech,
Microsoft Suite, Word, Outlook, Teams
Timeline
Front Desk/ Patient Services Coordinator
Texas Children Hospital
04.2017 - 10.2024
Unit Secretary/ Med Surg
Clear Lake Regional Medical Center
07.2015 - 04.2017
Client Services/Meeting and Event Management
Contract Employment
09.2000 - Current
Associate of Arts - General Studies
Alvin Community College
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