To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Staffing Coordinator
Campbell County Health
Gillette, Wyoming
12.2020 - Current
Collaborates with multiple departments to determine short and long-term staffing needs.
Assess and evaluates departments staffing levels to determine return to work clearances .
Improved and maintains filing systems for confidential employee health hotline records, resulting in improved accessibility and efficiency.
Maintains confidentiality of employees records and information
Carries out day-day-day duties accurately and efficiently.
Performs duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Uses critical thinking to break down problems, evaluate solutions and make decisions.
Offers friendly and efficient service to employees, handled challenging situations with ease.
Assists Employee Health Nurse with new hire screenings and fit testing
Develops guidelines, questionnaires and processes for assessing staffing levels
Accurately maintains up to date knowledge of CDC, CMS and hospital policies
Works independently
Built strong relationships and point of contact with department managers
Manages Employee Health Hotline
Creates workflows and procedures for Employee Health Hotline
Manages on call float pool with 100+ employees
Coordinates day to day staffing needs
Registration Specialist- Super User
Campbell County Medical Group
Gillette , Wyoming
12.2018 - 12.2020
Scheduled and registered appointments using Meditech scheduling programs.
Actively Used AIDET when communicating with patients in person or on phone
Followed HIPPA guidelines by maintaining patient confidentiality
Consistently update patient information accurately
Trained new registration specialist following onboarding program.
Helped update and adjust workflow for front office staff
Managed multiline phone
Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives
Coal Lab Technician
Standard Laboratories, Inc
Wright, Wyoming
12.2015 - 12.2018
Followed proper procedures set by ASTM, ISO, and Standard Labs
Completed projects on time
Interpreted and documented results of tests into active databases and communicated results to internal customers.
Calibrated and maintained instruments to keep equipment fully operational.
Performed testing and quality control using approved laboratory procedures and instrumentation.
Tracked collected samples by initialing, dating and noting times of collection.
Server
Perkins Bakery And Restaurant
Gillette, WY
02.2013 - 12.2015
Cultivated warm relationships with regular customers.
Noted special patron requests and followed up with kitchen to confirm delivery.
Worked with POS system to place orders, manage bills and handle complimentary items.
Increased sales significantly by upselling higher-end products to customers.
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies, ice, trays and delivery bags.
Bussed and reset tables to keep dining room and work areas clean.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Inspected dishes and utensils for cleanliness.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.