Starr Cooper
Davenport,FL
Summary
Experienced professional passionate about creating compelling content and driving engagement. Talented at crafting dynamic stories, informative articles, and persuasive copy that resonate and inspire readers.
Overview
12
12
years of professional experience
Work History
Author
Self-published
09.2020 - Current
- Writing and Editing: Created story outlines, wrote and edited stories, and produced engaging, error-free content using tools like Grammarly, Hemingway, ProWriting Aid, and Microsoft Word.
- Publishing and Legal Compliance: Managed publishing process, acquired ISBN numbers and copyright certifications, and formatted page layouts to prevent bleeding in final printed copies.
- Marketing and Promotion: Developed creative brand messaging and campaigns, maintained informative social media to promote storylines and future events, and created captivating book descriptions.
- Sales and Financial Management: Tracked and logged daily sales reports, handled financial budgeting, and managed sales and promotions to drive revenue.
- Design and Production: Designed cover art, organized material for writing tasks, and ensured high-quality production standards for printed copies..
Porter
CF Fitness
08.2022 - 03.2024
- Ensured Workplace Safety: Increased workplace safety by reporting potential hazards and identifying major maintenance concerns.
- Performed General Maintenance: Replaced light bulbs, tested alarms, unclogged toilets, and used organic-based chemicals for disinfection.
- Provided Customer Service: Resolved customer inquiries punctually and politely, ensuring professional service.
Managed Supplies and Inventory: Reconciled used supplies against inventories, stored supplies securely, and used hand trucks or manually lifted heavy items.
- Executed Cleaning Tasks: Cleaned walls, ceilings, floors, and windows; organized building areas; and performed cleaning and maintenance duties as directed.
Sr. Housekeeper
Vacasa
11.2020 - 11.2021
- Supervised and Trained Staff: Evaluated employee performance, developed improvement plans, trained and mentored new personnel, and increased performance through effective supervision and training .
- Managed Housekeeping Operations: Conducted regular room inspections, developed and implemented cleanliness standards, placed orders for supplies, and communicated repair needs to maintenance staff.
- Handled Laundry and Cleaning Tasks: Managed laundry sorting, washing, drying, and ironing; completed special housekeeping actions; and performed deep cleaning tasks such as scrubbing floors and eliminating germs.
- Ensured Customer Satisfaction: Investigated guest complaints, resolved issues, handled requests for extra supplies, and ran special errands to increase customer satisfaction and establish trust.
Maintained Inventory and Safety: Restocked cleaning supplies, adhered to safety protocols, rotated linens, and ensured proper equipment usage.
Caregiver
Home Care Solutions
07.2020 - 09.2020
- Comprehensive Patient Care: Provided personal care assistance, including bathing, grooming, dressing, oral hygiene, and medication administration. Engaged patients in meaningful conversations and activities to support mental and emotional well-being.
- Medical and Physical Support: Monitored vital signs, administered medications, assisted with physical therapy, and provided safe mobility support. Changed dressings and bandages to maintain proper healing.
- Household Management: Performed house cleaning, cooking, and clerical work. Managed laundry, replaced light bulbs, tested alarms, and unclogged toilets for general maintenance.
- Training and Compliance: HIPAA, Zero Tolerance, HIV/AIDS training, and behavior assistant certification. Ensured adherence to safety protocols and standards.
- Customer Service and Communication: Resolved customer inquiries, built strong relationships with clients, and maintained strong connections within caregiving community. Logged data, tracked and reported patient information, and communicated with coworkers and managers.
Direct Care Professional
Adult Care Housing, Inc
01.2018 - 06.2020
- Comprehensive Patient Care: Provided personal care assistance, including bathing, grooming, dressing, oral hygiene, and medication administration. Engaged patients in meaningful conversation and activities to support mental and emotional well-being.
- Medical and Physical Support: Monitored vital signs, administered medications, assisted with physical therapy, and provided safe mobility support. Changed dressings and bandages to maintain proper healing.
- Household Management: Performed house cleaning, cooking, and clerical work. Managed laundry, replaced light bulbs, tested alarms, and unclogged toilets for general maintenance.
- Training and Compliance: Completed PCM training, medication administration certification, HIPAA, Zero Tolerance, HIV/AIDS training, and behavior assistant certification. Ensured adherence to safety protocols and standards.
- Customer Service and Communication: Resolved customer inquiries, built strong relationships with clients, and maintained strong connections within caregiving community. Logged data, tracked and reported patient information, and communicated with coworkers and managers.
Direct Care Professional
Crescent Respite Care, Inc
03.2019 - 12.2019
- Comprehensive Patient Care: Assisted with dressing, grooming, feeding, daily living needs, and medication administration. Supported clients’ mental and emotional needs, enhancing overall well-being and quality of life.
- Medical and Physical Support: Monitored vital signs, documented health status changes, coordinated medicine schedules, and provided safe mobility support. Assisted with physical therapy and crisis intervention.
- Household Management: Performed house cleaning, meal preparation, grocery shopping, and clerical work. Managed daily chores and errands, ensuring clean, safe, and well-organized environment.
- Training and Compliance: Completed direct care training, understood CMS federal regulations, and maintained certifications in PCM, HIPAA, Zero Tolerance, HIV/AIDS, and behavior assistance. Developed and implemented individualized care plans.
- Community Engagement and Reporting: Engaged clients in social networks and communities, tracked and reported behavioral changes, and researched community resources. Evaluated client progress and recommended care plan adjustments.
Behavior Assistant
Adaptive, LLC
05.2018 - 06.2018
- Tracked behavioral changes and charted incidents.
- Designed and recorded teacher surveys to determine professional development needs and strategies.
- Partnered with administrative leadership to improve discipline practices based on data findings.
- Utilized positive reinforcement to maximize desired behavior and educational outcomes.
- Planned and facilitated needs-based professional learning tools, resources, and educational materials to enhance teaching skills.
Human Services Program Specialist
Agency for Persons with Disabilities
04.2016 - 09.2017
- Application and Provider Management: Reviewed applications, worked with independent providers, managed annual renewals, reviewed delinquent providers, expanded services, and approved new providers.
- Client Confidentiality and Documentation: Adhered to strict confidentiality laws, prepared and reviewed documents, and maintained sensitive information in encrypted databases.
- Administrative and Clerical Support: Assisted administrative staff, led support staff, handled travel paperwork and reservations, took down minutes, and managed filing and data management tasks.
- Financial and System Management: Processed budget reports, served as reconciliation and tracking liaison, audited financial files, and troubleshooted system errors.
- Community Engagement and Communication: Facilitated outreach activities, established positive relationships with aid recipients, communicated with clients and service providers, and described procedures and benefits to clients.
Administrative Assistant II
Agency for Persons with Disabilities
05.2014 - 04.2016
- Reviewed applications, approved new providers, and expanded independent provider services.
- Served as reconciliation and tracking liaison for CDC+ consumer financial files, performing filing, data management, and troubleshooting system errors.
- Drafted and edited multiple Microsoft Excel spreadsheets, administered CDC+ Microsoft Access Database, and tracked consumers and their files.
- Negotiated contracts with vendors and suppliers for office supplies, equipment, and services and developed strategies to streamline office procedures.
- Managed department budgets, generated financial reports, and assisted coworkers with special tasks regularly.
CDC+ Data Entry Operator
Agency for Persons with Disabilities
06.2012 - 05.2014
- Reviewed applications, approved new providers, and expanded independent provider services.
- Searched, extracted, and interpreted information to determine correct input procedures and coded and processed applications into required electronic formats.
- Compiled, verified, and sorted information to prepare source data for computer entry and corrected data entry errors to prevent duplication or data degradation.
- Created spreadsheets for efficient recordkeeping, managed and organized documents, and conducted audits of existing data entry processes.
- Entered numerical data into databases with speed and accuracy using 10-key pad and scanned documents to maintain records of essential organizational information.
Education
Certification - Health And Physical Fitness
Remington College Tampa, FL
Tampa, FL04.2011
Skills
- Proficient in Microsoft Office applications,
- QuickBooks,
- Word Perfect
- Adobe,
- Lync Communication System
- Calendar Management
- Reception oversight
- Filing
- Letter Preparation
Accomplishments
- Published 2 short novels on Amazon.
- published 6+ short stories on Kindle Vella.
- Maintained 5-star rating on Amazon for published works.
Timeline
Porter
CF Fitness
08.2022 - 03.2024
Sr. Housekeeper
Vacasa
11.2020 - 11.2021
Author
Self-published
09.2020 - Current
Caregiver
Home Care Solutions
07.2020 - 09.2020
Direct Care Professional
Crescent Respite Care, Inc
03.2019 - 12.2019
Behavior Assistant
Adaptive, LLC
05.2018 - 06.2018
Direct Care Professional
Adult Care Housing, Inc
01.2018 - 06.2020
Human Services Program Specialist
Agency for Persons with Disabilities
04.2016 - 09.2017
Administrative Assistant II
Agency for Persons with Disabilities
05.2014 - 04.2016
CDC+ Data Entry Operator
Agency for Persons with Disabilities
06.2012 - 05.2014
Certification - Health And Physical Fitness
Remington College Tampa, FL
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