Starr Graham
Hot Springs,AR
Summary
Highly analytical professional with a diverse background in law enforcement, corrections, and technology, offering extensive experience in public safety, investigative procedures, and information systems. Skilled in critical thinking, problem-solving, and effective communication, with a proven ability to manage high-pressure situations and uphold ethical standards. Committed to leveraging a legal education to address systemic challenges and advocate for equitable solutions that empower communities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Computer Support Specialist
Black Magic Publishing
Hot Springs, AR
01.2022 - Current
- Ensured system security and data integrity by performing regular backups and implementing antivirus and firewall systems updates.
- Streamlined operations by organizing and archiving critical information using specialized software to enhance accessibility and efficiency.
- Developed engaging content and advertisements for social media platforms to connect with target audiences, and drive engagement effectively.
- Managed and maintained an accurate inventory of IT assets, including desktops, laptops, monitors, and peripheral equipment, ensuring accountability and operational readiness.
Auxiliary Police Officer
Alexander Police Department
Alexander, AR
05.2020 - 07.2020
- Collaborated with law enforcement to maintain public safety and order by conducting patrols, monitoring and reporting suspicious activities, and managing crowd and traffic control during community events and emergencies.
- Strengthened police-community relations through proactive public engagement in safety awareness initiatives, and contributed to administrative operations, including accurate report writing and meticulous record-keeping.
- Supported law enforcement officers by responding to public service calls, and ensuring effective resolution of incidents.
- Ensured compliance with regulations and maintained order during protests and demonstrations, mitigating potential conflicts while prioritizing safety.
Correctional Officer
Arkansas Department of Corrections
Benton, AR
01.2016 - 02.2018
- Conducted detailed inspections and searches to detect and prevent contraband, ensuring strict compliance with operational guidelines.
- Managed and supervised inmate activities, skillfully de-escalating conflicts during transport, visitation, and daily operations to maintain order.
- Supervised inmates during meals, recreation, work assignments, medical visits, court appearances, and other scheduled activities to ensure safety and compliance.
- Performed routine cell inspections to identify and mitigate risks, such as contraband or evidence of prohibited activities, safeguarding facility security.
- Assisted in onboarding and training new Correctional Officers, emphasizing safety protocols and effective techniques for managing challenging situations.
- Maintained comprehensive logs documenting inmate behavior, incidents, and daily activities to support operational oversight and reporting.
Transaction Processor
Xerox Corporation
Hot Springs, AR
01.2015 - 07.2015
- Processed financial transactions with precision, ensuring accurate record-keeping and promptly resolving discrepancies to support seamless account reconciliations.
- Performed quality control checks to ensure compliance with regulatory standards and collaborated with teams and stakeholders to streamline financial operations.
- Assisted clients in identifying and securing appropriate referrals to community agencies or programs based on their needs.
- Maintained strict adherence to confidentiality protocols when managing sensitive client information, safeguarding privacy and trust.
Education
Master of Science - Cyber Security and Information Assurance
Western Governors University
Salt Lake City, UT01-2025
Bachelor of Science - Psychology
Capella University
Minneapolis, MN09.2020
Associate of Liberal Studies - Social Science
National Park College
Hot Springs, AR08.2019
Associate of Arts - General Studies
National Park College
Hot Springs, AR05.2019
Skills
- Analytical Skills
- Time management and multitasking
- Attention to Detail
- Written Communication
- Organizational Skills
- Critical Thinking and Problem Solving
- Verbal Communication
- Conflict Resolution and Mediation
- Team Collaboration and Leadership
- Microsoft Office Suite
Certification
- PenTest+, CompTIA, 2025
- Basic CompTIA A+, Arkansas Data Science, 2021
- Cybersecurity Analyst+, CompTIA, 2024
- Certified in Cybersecurity, ISC2, 2024
- Cybersecurity Professional Certificate, Google, 2024
Timeline
Computer Support Specialist
Black Magic Publishing
01.2022 - Current
Auxiliary Police Officer
Alexander Police Department
05.2020 - 07.2020
Correctional Officer
Arkansas Department of Corrections
01.2016 - 02.2018
Transaction Processor
Xerox Corporation
01.2015 - 07.2015
- PenTest+, CompTIA, 2025
- Basic CompTIA A+, Arkansas Data Science, 2021
- Cybersecurity Analyst+, CompTIA, 2024
- Certified in Cybersecurity, ISC2, 2024
- Cybersecurity Professional Certificate, Google, 2024
Master of Science - Cyber Security and Information Assurance
Western Governors University
Bachelor of Science - Psychology
Capella University
Associate of Liberal Studies - Social Science
National Park College
Associate of Arts - General Studies
National Park College
Similar Profiles
Starr GrahamStarr Graham
Computer Support Specialist at Black Magic PublishingComputer Support Specialist at Black Magic Publishing
Liam RealLiam Real
Sports Writer at The Red & Black Publishing Co.Sports Writer at The Red & Black Publishing Co.
Justin GrierJustin Grier
Business Consultant at Black Maverick Publishing LLCBusiness Consultant at Black Maverick Publishing LLC