STARR JAMES
Summary
Dedicated office administrator with 8+ years of experience in processing correspondence and handling sensitive information. Proficient in Microsoft Office and skilled in prioritizing, organizing, and working independently. Excels at using technology to interpret data and solve problems, while delivering exceptional customer service and meeting tight deadlines. Seeking to join your organization.
Overview
9
9
years of professional experience
Work History
Office Manager
Elite Hydration and Wellness
06.2024 - Current
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Developed and implemented office policies and procedures.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Responded to customer inquiries via phone or email in a professional manner.
- Provided administrative support to management team including preparing reports and presentations.
CUSTOMER RELATIONSHIP REPRESENTATIVE
REGIONS BANK
04.2021 - 05.2023
- Managed customers' financial needs by assisting with account opening process.
- Facilitated loan applications and credit card transactions
- Reviewed accounts for fraud and suspicious activity
- Monitored and recorded checks and payments, while addressing inquiries regarding account types and banking products.
PHARMACY TECHNICIAN
HEB PHARMACY
03.2019 - 03.2021
- Achieved precise prescription reception and processing utilizing the RxEVO system, demonstrating exceptional attention to detail.
- Maintained quality control by verifying patient information and accurately inputting it into the system
- Performed tasks including locating, dispensing medication, and reviewing for accuracy in the role of a Pharmacist
- Processed insurance claims, tracked inventory, and filed necessary documents for restocks.
CLAIMS ADJUSTER
GEICO
11.2017 - 03.2018
- Processed new files and injury claims to develop actionable plans while ensuring customer updates.
- Reviewed police reports, medical records, bills, and physical property damage with Law Enforcement and public officials to create liability reports.
- Executed comprehensive interviews with clients and witnesses to gather facts.
EMERGENCY ROOM TECHNICIAN
HUNTSVILLE HOSPITAL
06.2015 - 10.2017
- Organized all areas and instruments to ensure safe environments for medical and patients
- Assisted patients in the room to ensure accurate readings of vitals like blood draws, EKG's, and IV's
- Handled clerical duties including the administration of patient discharge paperwork and insurance intake, strictly following HIPAA regulations.
Education
MASTER OF BUSINESS ADMINISTRATION/Human Resource Management - CURRENTLY ENROLLED
University of North Alabama
Florence, AL05-2025
B.S. PROFESSIONAL HEALTH SCIENCES/HEALTHCARE MANAGEMENT - UNIVERSITY OF SOUTH ALABAMA
University of South Alabama
Mobile, AL12.2014
Skills
- Filing and data archiving
- Advanced MS Office Suite
- Advanced Clerical Knowledge
- Strong interpersonal Skills
Activities
- Internship: Fourroux Prosthetics and job shadowed under N.P. Kim Duckett
- Internship: Univ. Of South Alabama Women's and Children Hospital and job shadowed under the Admin. Lead, Chris Jett, while attending board meetings and each department within the hospital
- Volunteer Work: Mission work in Peru for Public Health and provide medical attention to impoverished areas
References
References available upon request
References
References available upon request.
Timeline
Office Manager
Elite Hydration and Wellness
06.2024 - Current
CUSTOMER RELATIONSHIP REPRESENTATIVE
REGIONS BANK
04.2021 - 05.2023
PHARMACY TECHNICIAN
HEB PHARMACY
03.2019 - 03.2021
CLAIMS ADJUSTER
GEICO
11.2017 - 03.2018
EMERGENCY ROOM TECHNICIAN
HUNTSVILLE HOSPITAL
06.2015 - 10.2017
MASTER OF BUSINESS ADMINISTRATION/Human Resource Management - CURRENTLY ENROLLED
University of North Alabama
B.S. PROFESSIONAL HEALTH SCIENCES/HEALTHCARE MANAGEMENT - UNIVERSITY OF SOUTH ALABAMA
University of South Alabama
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