Starr James
Elizabeth
Summary
Compassionate and reliable professional with experience at Harmony Grove As a DSP Worker and Operational Counselor at Delaney Hall. Skilled in personal care and emotional support. Proven ability to foster client relationships and enhance well-being through effective communication and problem-solving. Certified in CPR/AED, dedicated to maintaining safety and providing exceptional care in challenging environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
DSP
The Arc
04.2023 - Current
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided staff coaching, mentoring, and behavioral consultation to enhance performance and professional development.
DSP
Harmony Grove
02.2021 - 04.2023
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Monitored clients' overall health and well-being and noted significant changes.
- Transported clients to and from medical appointments with safety and efficiency.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Recorded status and duties completed in logbooks for management.
Operational Counselor
The Delaney Hall
11.2015 - 07.2019
- Provided emotional support to clients, fostering a safe environment for sharing personal challenges.
- Facilitated group therapy sessions to enhance peer support among clients.
- Developed personalized coping strategies for clients to improve mental health.
- Improved client self-awareness by conducting reflective exercises.
- Guided clients through crisis situations, ensuring immediate support and safety.
- Maintained detailed case notes to track client progress effectively.
- Conducted one-on-one sessions to address specific client concerns.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Education
High School Diploma - English
East Orange High
East Orange, NJ06.2001
Skills
- Teamwork
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Time management
- Problem-solving abilities
- Reliability
- Excellent communication
- Clear communication
- Attentive to people
- CPR certification
- Organizational skills
- Certified in CPR/AED
- Safety compliance
- Personal care worker
- Self motivation
Certification
CPR
Timeline
DSP
The Arc
04.2023 - Current
DSP
Harmony Grove
02.2021 - 04.2023
Operational Counselor
The Delaney Hall
11.2015 - 07.2019
High School Diploma - English
East Orange High
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