Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Starr Leaphart

Gilbert,SC

Overview

21
21
years of professional experience

Work History

Branch Manager

OneMain Financial
07.2012 - 02.2024
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
  • Assessed employee performance and developed improvement plans.
  • Resolved various issues impacting sales management and business operations.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Complied with established internal controls and policies.
  • Complied with regulatory guidelines and requirements.

Sales Manager

Stone Interiors
03.2011 - 05.2012
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Managed accounts to retain existing relationships and grow share of business.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.

Cashier

Tha Store
06.2009 - 11.2010
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Learned duties for various positions and provided backup at key times.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Accounts Payable/Accounts Receivable Clerk

Setcrete
11.2005 - 12.2007
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Inspected account books and recorded transactions.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Matched purchase orders with invoices and recorded necessary information.
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
  • Negotiated payment arrangements with customers to establish timely receipt of payments.

Customer Service

G & P Trucking
01.2003 - 11.2005
  • Applied effective time management techniques to meet tight deadlines.
  • Worked effectively in fast-paced environments.
  • Gained strong leadership skills by managing projects from start to finish.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Accounts Payable/ Receivable

Setcrete
09.2002 - 01.2003
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Inspected account books and recorded transactions.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Matched purchase orders with invoices and recorded necessary information.
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
  • Negotiated payment arrangements with customers to establish timely receipt of payments.

Education

No Degree - Business Law

Midlands Technical College
West Columbia, SC

High School Diploma -

Gilbert High School
Gilbert, SC
06.1998

Skills

  • Employee Training
  • Office Management
  • Scheduling and Coordinating
  • Report Preparation

Additional Information

Notary Public

Timeline

Branch Manager

OneMain Financial
07.2012 - 02.2024

Sales Manager

Stone Interiors
03.2011 - 05.2012

Cashier

Tha Store
06.2009 - 11.2010

Accounts Payable/Accounts Receivable Clerk

Setcrete
11.2005 - 12.2007

Customer Service

G & P Trucking
01.2003 - 11.2005

Accounts Payable/ Receivable

Setcrete
09.2002 - 01.2003

No Degree - Business Law

Midlands Technical College

High School Diploma -

Gilbert High School
Starr Leaphart