Compassionate and motivated individual with strong problem-solving abilities, excellent communication skills, and a genuine passion for patient care. Eager to contribute to a pediatric healthcare team by providing attentive, high-quality support to patients and families. Demonstrates a willingness to learn, adapt, and collaborate effectively in fast-paced environments. Dedicated to promoting positive patient outcomes and supporting organizational goals with professionalism, empathy, and enthusiasm.
Overview
4
4
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
PCT & HUC, Med Surg
Baylor Scott & White Medical Center - Centennial
Frisco, TX
07.2025 - Current
Delivered direct patient care in a medical-surgical unit, supporting patients with daily living activities including hygiene, feeding, and comfort measures
Monitored and documented vital signs, promptly reporting changes in patient condition to nursing staff
Assisted with patient mobility, transfers, and repositioning to maintain safety and prevent injury
Performed blood glucose monitoring and specimen collection in accordance with physician orders
Maintained accurate and timely documentation in electronic health records (EHR)
Followed strict infection control and safety protocols to ensure a clean and secure care environment
Responded efficiently to call lights and prioritized patient needs in a fast-paced setting
Provided compassionate, patient-centered care, demonstrating patience and adaptability when working with individuals requiring extra support, including pediatric and vulnerable populations
PCT & Unit Sec, Postpartum Department
Resolute Baptist Hospital
New Braunfels, TX
06.2022 - Current
Delivered family-centered care by supporting mothers and newborns, promoting bonding, education, and a positive patient experience
Monitored newborns for signs of illness, respiratory distress, and behavioral changes, escalating concerns to ensure patient safety
Provided hands-on newborn care including feeding assistance, bathing, diapering, and maintaining safe sleep practices
Assisted mothers with breastfeeding techniques and education to support infant health and development
Obtained and documented vital signs for postpartum patients and newborns, identifying and reporting abnormal findings
Performed newborn screenings and lab-related tasks, including 24-hour labs and bilirubin testing
Conducted point-of-care testing, including blood glucose monitoring for mothers and infants
Assisted with bedside procedures, including circumcisions, by preparing equipment and supporting clinical staff
Collected and transported specimens in accordance with hospital protocols
Supported unit operations by managing orders, answering phones, and coordinating admissions and discharges in a fast-paced environment
PCT & Sitter, Med Surg
Resolute Baptist Hospital
New Braunfels, TX
10.2021 - 06.2022
Provided continuous 1:1 observation for patients at risk for falls, self-harm, or elopement
Ensured patient safety by closely monitoring behavior and promptly reporting changes to nursing staff
Assisted in de-escalating agitated or confused patients using therapeutic communication techniques
Maintained a safe environment by removing hazards and ensuring compliance with safety protocols
Documented patient activity and behavior per facility guidelines
Monitored and documented vital signs, reporting abnormal findings to nursing staff to ensure patient safety
Assisted with setup, use, and monitoring of medical equipment including cardiac telemetry monitors, oxygen delivery systems, suction devices, bladder scanners, EKG machines, and infusion pumps
Performed intake and output monitoring, accurately documenting fluid balance
Provided pre-operative care including CHG bathing to reduce risk of surgical site infections
Assisted with placement and maintenance of urinary devices including Foley catheters, condom catheters, and external devices (PureWick) under nurse supervision
Supported patient care with mobility assistance, repositioning, and activities of daily living
Maintained a clean, safe environment following infection control and safety protocols
Performed basic administrative duties including answering phones, managing patient records, and supporting unit communication
Medical Assistant, Pediatrics Physician Office
Aquarius Pediatrics
San Antonio, TX
01.2022 - 03.2022
Prepared pediatric patients for examinations and treatments by taking histories, recording vital signs, and ensuring comfort in a child-friendly environment
Prepared and maintained exam and treatment rooms, sterilized equipment, and performed terminal cleaning to maintain infection control standards
Performed routine blood draws (venipuncture) using vacutainers, syringes, butterfly needles, and proper pediatric techniques
Administered vaccines and immunizations, ensuring correct lot numbers and proper documentation for VFC and private insurance patients
Maintained accurate patient files, updated immunization records, and verified charts for lab and X-ray reports for provider review
Scheduled follow-up appointments, procedures, and diagnostic tests to coordinate continuity of care
Communicated with patients and families regarding test results, health concerns, and prescription orders with pharmacies
Managed faxing, scanning, and electronic documentation of referrals and other critical patient information
Ensured cleanliness, hygiene, and proper stocking of exam rooms
Education
High School Diploma -
SA Leadership Academy
San Antonio, TX
Skills
Very coachable
Continuous learner
Medical terminology
Positive attitude
Diffusing stressful situations
Obtaining and interpreting Lead EKG
Multitasking
Critical thinking
Excellent communication skills
Organizational skills
Problem-Solving
Certification
RQI Healthcare Provider BLS, Mar 2026 - Present
CPI Verbal Intervention Hospital, Dec 23 - Present
PCT II (Patient Care Technician), HUC (Health Unit Clerk)- Med/Surg and CCU units at Memorial Hospital of Union CountyPCT II (Patient Care Technician), HUC (Health Unit Clerk)- Med/Surg and CCU units at Memorial Hospital of Union County