Starr Milo
Cape Coral,FL
Summary
Compassionate and adaptable Medical Assistant with proven expertise at Lee Health System, enhancing patient care through effective communication and meticulous clinical documentation. Skilled in HIPAA compliance and vital sign monitoring, I foster trust and ensure safety, contributing to positive health outcomes and a seamless patient experience.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Lee Health System
01.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Server
Duffy Sports Grill
09.2014 - 09.2021
- Trained new servers on menu knowledge, service protocols, and customer engagement techniques.
- Implemented upselling techniques that increased average check totals while maintaining guest satisfaction levels.
- Resolved customer complaints promptly, fostering positive relationships and repeat business opportunities.
- Assisted in inventory management by tracking supplies and placing orders to maintain stock levels.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations consistently.
Education
High School Diploma -
West Babylon High School
West Babylon, NYGeneral Studies
Florida SouthWestern State College
Fort Myers, FLSkills
- HIPAA compliance
- Customer service
- Patient scheduling
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Reliable team player
- Procedure assistance
- Compassionate
- CPR
- Immunization administration
- Patient assessments
- Professionalism and ethics
- Maintaining confidentiality
- Appointment setting
- Compassionate caregiver
- Patient flow management
- Sterile technique
- Trustworthy companion
- Adaptable
Certification
CCMA certified through NHA
Timeline
Medical Assistant
Lee Health System
01.2022 - Current
Server
Duffy Sports Grill
09.2014 - 09.2021
High School Diploma -
West Babylon High School
General Studies
Florida SouthWestern State College