Starr Mosley
Dayton,OH
Summary
Dedicated medical professional with extensive experience in patient care and team leadership. Proven ability to foster positive relationships with patients and colleagues, enhancing overall service quality. Committed to exceeding expectations and driving team success through effective collaboration and support.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Administrator
Access Ohio Outpatient
12.2022 - Current
- Managed patient check-in and check-out processes in accordance with HIPAA standards.
- Utilized communication skills to assist psychiatric patients successfully.
- Exhibited professional phone etiquette during patient interactions.
- Conducted thorough data entry, ensuring accuracy of medical records.
- Applied expertise in medical terminology and coding for effective operations.
Food Service Worker
McDonald's
01.2021 - 12.2021
- Executed food assembly in compliance with safety and quality standards.
- Upheld cleanliness and organization across workstations and dining areas.
- Facilitated exceptional customer service by addressing product inquiries promptly.
- Utilized point-of-sale systems for efficient transaction processing.
Food Service Worker
Frisch's Big Boy
01.2020 - 01.2021
- Prepared and assembled food items following strict safety and quality standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Delivered exceptional customer service by addressing inquiries and ensuring satisfaction.
- Operated kitchen equipment efficiently while adhering to safety operational guidelines.
- Managed multiple orders simultaneously, maintaining quality and accuracy through strong multitasking skills.
- Ensured clean, trash-free workspaces to enhance productivity and safety.
- Processed customer transactions efficiently using point-of-sale systems.
Medical Administrator
Richmond Foot and Ankle Clinic
01.2018 - 01.2020
- Ensured patient check-in and check-out processes complied with HIPAA regulations.
- Demonstrated strong communication skills in customer service interactions.
- Maintained accurate data entry, focusing on medical terminology proficiency.
- Utilized medical coding expertise to assist with billing operations.
Sales Associate
Graeter's Ice Cream
05.2016 - 03.2018
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately to ensure efficiency in cash handling and point-of-sale systems.
- Maintained organized merchandise displays, contributing to inviting store environment.
- Collaborated with team members to achieve sales targets and improve customer satisfaction.
- Developed comprehensive documentation of food safety protocols and procedures.
- Implemented corrective actions for identified safety issues in food handling processes.
- Conducted thorough OSHA compliance audits to identify safety hazards and ensure regulatory adherence.
- Maintained organized cash handling procedures to minimize discrepancies and enhance accountability.
Youth Worker
Lords Gym
09.2013 - 01.2017
- Facilitated activities enhancing social skills and emotional development among youth.
- Supported tailored interventions by implementing individual action plans for at-risk adolescents.
- Organized outreach programs and mission trips to foster community engagement.
- Developed educational materials for workshops focused on spiritual and community growth.
- Mentored new missionaries, guiding best practices in service and outreach efforts.
- Expanded church message reach through multimedia presentations during worship services.
Youth Worker
Cincinnati Recreation Commission
06.2013 - 09.2013
- Engaged youth in activities that enhanced social skills and emotional development.
- Developed tailored interventions by supporting individual action plans for at-risk adolescents.
- Assessed needs collaboratively with multidisciplinary teams to formulate support strategies.
- Fostered a safe personal growth environment through mentoring and positive guidance.
Team Leader Manager
Walmart
10.2021 - 2022
- Achieved operational efficiency by streamlining workflows and enhancing communication processes.
- Ensured compliance with safety protocols and quality standards by supervising daily activities.
- Fostered professional development of junior staff through dedicated mentorship.
- Delivered constructive feedback during performance evaluations for continuous improvement.
- Promptly resolved customer service issues, increasing client trust and reducing escalations.
- Enhanced employee relations via targeted communication, coaching, and training programs.
- Maintained accurate records of transactions and client interactions to ensure compliance with company policies.
- Processed cash transactions accurately and efficiently to ensure smooth customer service operations.
Education
General X-ray Machine Operator
Ohio Institute of Allied Health
Huber Heights, OHSTNA -
Elite STNA Training
Dayton, OHHigh school Diploma - Certified Medical Administrative Assistant
Dayton Job Corp
Dayton, OH03.2019
Skills
- Client relations and communication
- Organizational skills
- Microsoft Office proficiency
- Scheduling and operations management
- Insurance verification
- Patient care management
- HIPAA compliance
- Vital signs monitoring
- ICD-10 coding knowledge
- Data entry skills
Certification
- BLS- National Certification by American Heart Association
- CMAA- Certified Medical Administrative Assistant
- OPAC-Office Proficiency Assessment Certification
Timeline
Medical Administrator
Access Ohio Outpatient
12.2022 - Current
Team Leader Manager
Walmart
10.2021 - 2022
Food Service Worker
McDonald's
01.2021 - 12.2021
Food Service Worker
Frisch's Big Boy
01.2020 - 01.2021
Medical Administrator
Richmond Foot and Ankle Clinic
01.2018 - 01.2020
Sales Associate
Graeter's Ice Cream
05.2016 - 03.2018
Youth Worker
Lords Gym
09.2013 - 01.2017
Youth Worker
Cincinnati Recreation Commission
06.2013 - 09.2013
General X-ray Machine Operator
Ohio Institute of Allied Health
STNA -
Elite STNA Training
High school Diploma - Certified Medical Administrative Assistant
Dayton Job Corp
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