Starr Pritchard
Management
Columbus,MS
Overview
35
35
years of professional experience
Work History
Night Auditor
Ascent Hospitality
Columbus, MS
08.2021 - 06.2023
- Maintained a secure environment for the protection of guests' property and assets.
- Ensured that all front desk personnel followed established procedures for guest check-in and check-out policies.
- Verified that all charges posted were accurate prior to submitting final bills to guests.
- Assisted guests at check-in, providing information on various services within hotel.
- Advised housekeeping staff of rooms vacated and ready for cleaning.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
- Generated daily, weekly, and monthly reports to close out day and meet objectives.
- Reviewed previous day's sales figures against current day's sales report before submitting it to management team.
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
- Resolved customer issues quickly while maintaining a high level of professionalism.
Office Manager
D&L Maintenance
Columbus, MS
02.2020 - 08.2021
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed completed work to verify consistency, quality, and conformance.
- Recruited and trained new employees to meet job requirements.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed, scheduled and coordinated office functions and activities for employees.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Delegated work to staff, setting priorities and goals.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Education
Some College (No Degree) - Business Management
East Mississippi Community College
Columbus AFB Columbus MsSkills
- Transaction auditing
- Registration processing
- Balance reporting
- Clerical duties
- Balancing accounts
- Tracking expenses
- Shift scheduling
- Account reconciliation
- Problem-solving
- Time management
- Guest relations
- Financial management
- Bookkeeping
- Administrative support
- End-of-day processes
- Generating reports
Timeline
Night Auditor
Ascent Hospitality
08.2021 - 06.2023
Office Manager
D&L Maintenance
02.2020 - 08.2021
Some College (No Degree) - Business Management
East Mississippi Community College
Accomplishments
- Documented and resolved any issues with customers to ensure they are getting the best services they deserve.
- Supervised team of 12 staff members.
- Achieved outstanding performance of my job duties with accuracy and efficiency.
- Completed all quarterly payroll tax reconciliations, including 941s, FUTA and SUTA and annual W-2 filings.
- Consistently received a 100% customer satisfaction rate.
Certification
- CM - Certified Manager Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeQuote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Languages
English
Native language
Spanish
Intermediate (B1)
B1
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Similar Profiles
Alicia B LavinAlicia B Lavin
General Manager at Ascent HospitalityGeneral Manager at Ascent Hospitality
Lee Ann Jeter HollowayLee Ann Jeter Holloway
Commercial Property Manager at Ascent HospitalityCommercial Property Manager at Ascent Hospitality
Julie TreeshJulie Treesh
Dual Director of Sales at Ascent HospitalityDual Director of Sales at Ascent Hospitality