Starr Sanchez
Buckeye
Summary
Community Outreach Coordinator with proven expertise in event coordination and crisis intervention. Skilled in fostering community engagement and enhancing outreach initiatives, leveraging strong communication and critical thinking abilities to drive impactful programs. Committed to delivering exceptional results through adaptability and effective time management. Known for a collaborative approach and treating patients with great empathy in order to achieve impactful outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Outreach Coordinator
Let's Build Foundation
01.2025 - Current
- Recruit, train, and supervise community advocate interns for the foundation's community advocacy internship program.
- Coordinate and manage outreach events, workshops, and informational sessions that promote foundation initiatives.
- Create and distribute outreach materials, like brochures, flyers, and newsletters.
Behavioral Health Technician
Valleywise Health
06.2023 - 11.2024
- Assisted in the implementation of treatment plans and monitored patient behaviors, ensuring a safe and therapeutic environment.
- Documented patient progress in electronic medical records, ensuring accurate and up-to-date information for treatment planning.
- Responded to crisis situations calmly and effectively while using crisis intervention techniques when necessary, ensuring the safety of both patients and staff.
Front Office Representative
Southwest Behavioral Services
01.2023 - 05.2023
- Provided exceptional customer service, addressing client inquiries and resolving concerns promptly.
- Performed general clerical duties for the clinic as requested by the Program Coordinator, the Director of Nursing, and the Program Director.
- Responsible for supporting any collaborations between the Inpatient Program and any other programs, within or outside Southwest Behavioral Services.
Assistant Property Manager
Budget Mini Storage
01.2022 - 09.2022
- Managed daily operations, including rental agreements and payment processing for optimal efficiency.
- Coordinated tenant communications to ensure timely responses and enhance customer satisfaction.
- Oversaw inventory management of supplies and equipment to ensure readiness for operational needs.
Customer Service Representative
Discover
01.2017 - 05.2019
- Answered up to 150 daily incoming calls in a busy, fast-paced global call center.
- Adhered to company policies and scripts to consistently achieve call time and quality standards.
- Engaged in continuous learning and development opportunities to promote continued performance improvement.
Education
Bachelor of Science - Behavioral Sciences
Grand Canyon University
Phoenix, AZ12-2026
Associate of Applied Science - Behavioral Sciences
Glendale Community College
Glendale, Arizona, AZ05-2025
High School Diploma -
Tolleson Union High School
Tolleson, AZ05-2016
Skills
- Community outreach
- Time management
- Event coordination
- Critical thinking
- Crisis intervention
- Adaptability
- Communication skills
- Computer literacy
Certification
- Applied Suicide Intervention Training (ASIST)
- Level One Fingerprint Clearance
- Youth Mental Health and First Aid
- Nonviolent Crisis Intervention
- CPR / First Aid
Timeline
Community Outreach Coordinator
Let's Build Foundation
01.2025 - Current
Behavioral Health Technician
Valleywise Health
06.2023 - 11.2024
Front Office Representative
Southwest Behavioral Services
01.2023 - 05.2023
Assistant Property Manager
Budget Mini Storage
01.2022 - 09.2022
Customer Service Representative
Discover
01.2017 - 05.2019
Bachelor of Science - Behavioral Sciences
Grand Canyon University
Associate of Applied Science - Behavioral Sciences
Glendale Community College
High School Diploma -
Tolleson Union High School