Starr Wright
Shelby,NC
Summary
Seasoned behavioral health case manager, experienced in administering TCM assessments, developing Personal Centered Plans and TCM Care Plans. Demonstrated abilities in encouraging clients to express emotions and develop deeper insights to improve circumstances. Adept in applying Cognitive Based Therapy and behavioral interventions. Hardworking, reliable, highly organized, and proactive team player. Experienced senior pastor with achievements in providing spiritual leadership to individuals of diverse backgrounds. Highly adept in preparing sermons, leading worship services and providing pastoral care and counseling. Skilled in directing day-to-day operations when developing programs to grow ministry and outreach.
Overview
14
14
years of professional experience
Work History
MHSU Care Manager
Partners HealthCare
Gastonia, NC
02.2023 - Current
- Assisted clients in developing and achieving short-term and long-term goals.
- Provided advocacy for clients to ensure their needs are met through appropriate services.
- Coordinated with other health care providers, such as physicians and psychiatrists, to develop comprehensive treatment plans.
- Conducted assessments of client's physical, psychological, cognitive, social, economic and environmental needs.
- Developed service plans based on assessment findings; monitored effectiveness of plans regularly.
- Educated family members about patient's condition, treatments and available resources.
- Participated in team meetings with other staff members to discuss case management issues.
- Arranged referrals for additional services such as housing assistance or financial aid programs when needed.
- Served as a liaison between clients' families and community agencies providing services to them.
- Offered emotional support to help patients cope with stressors associated with their illness or disability.
Homeschool Administrator
Wright Learning Academy
Shelby, NC
08.2019 - Current
- Offered children rich and diverse learning opportunities through traditional and digital-based education as well as field trips, group gatherings and special events.
- Encouraged students to explore academic interest and pursue extracurricular activities to promote ongoing academic success
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Created lesson plans in accordance with state curriculum and school-wide curriculum standards.
- Developed, implemented and evaluated school policies and procedures.
- Provided instructional leadership to faculty and staff in the areas of curriculum development, assessment practices and professional growth activities.
- Oversaw compliance with state and federal laws related to education programs, student rights and safety regulations.
Pastor
Fairview Christian Methodist Episcopal Church
Chesnee, SC
08.2018 - Current
- Worked with church leaders, staff and ministry teams to achieve growth of church and to foster positive community impact.
- Carried out church mission by planning and leading worship services, writing sermons and working with church leaders.
- Demonstrated effective leadership to church, including managing daily operations, developing and administering annual budget and promoting compassionate pastoral care to members and public.
- Guided staff and volunteers in administering education, youth, social action, fellowship and pastoral care ministry programs.
- Led outreach initiatives to reach out to unchurched, inactive or new residents in community.
- Preached and ministered to members and congregation through multiple avenues of communication.
- Collaborated with staff and volunteers to administer pastoral care in times of celebration and grief.
- Assisted with administrative tasks related to church operations such as managing budgets, scheduling staff meetings.
TCM Behavioral Health Care Manager
Support Inc
Gastonia, NC
11.2022 - 04.2023
- Assessed patient needs and recommended appropriate courses of treatment.
- Participated in assessments and visits with patients in various types of settings.
- Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
- Assessed patients to identify individual needs and created care plans to address objectives and goals as identified during evaluation.
- Supported a caseload of 90-100 patients while monitoring and evaluating effectiveness of care plans and providing modifications when necessary to achieve desired results.
- Gathered and researched information about community mental health needs or resources used in conjunction with therapy.
- Referred patients or clients to community resources or specialists.
- Assisted clients in developing and achieving short-term and long-term goals.
- Provided advocacy for clients to ensure their needs are met through appropriate services.
- Coordinated with other health care providers, such as physicians and psychiatrists, to develop comprehensive treatment plans.
- Conducted assessments of client's physical, psychological, cognitive, social, economic and environmental needs.
- Developed service plans based on assessment findings; monitored effectiveness of plans regularly.
- Conducted initial screenings and intakes to determine the most appropriate level of care for each patient.
- Provided psycho-education regarding diagnosis, symptoms, medications and resources available in the community.
Certified Community Health Worker
Astyra
Richmond, VA
11.2021 - 11.2022
- Built key partnerships with community organizations to foster access to educational resources for under-served youth populations.
- Implemented community outreach and engagement plans to reach vulnerable communities.
- Conducted interviews with people from target populations to listen to concerns and amplify group's voice.
- Collaborated with community-based organizations and key stakeholders to address community initiatives.
- Planned and managed different community meetings, public forums and outreach events.
- Coordinated referrals and communicated with providers to connect individuals with needed care and community resources.
- Maintained outreach contacts in organization's database to track progress toward base building goals.
Lead Census Field Manager
Department Of Census
Atlanta, GA
07.2019 - 03.2021
- Drafted action plans and led meetings with department executives to review project status and proposed changes.
- Oversaw budgets for project, tracked expenses and timelines and communicated with key stakeholders on milestones.
- Visited locations to observe operations and determine opportunities to streamline processes and achieve cost reductions.
- Directed service delivery projects through evaluation, determination and delegation of staffing needs, client assignments, capacity planning and project-specific profitability.
Intensive In-Home Counselor
Monarch
Shelby, NC
05.2017 - 07.2019
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Educated patients, families and caregivers on diagnosis, treatment and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
- Provided wide variety of individual, group and familial counseling intervention strategies using Person Centered Therapy and Cognitive Based Therapy to assist patients.
- Taught clients anger management techniques, relaxation skills, impulse control and coping skills.
- Assessed patients for risk of suicide attempts or harmful behavior toward others.
- Counseled family members to assist in understanding, dealing with or supporting clients or patients.
- Modified treatment activities or approaches as needed to comply with changes in clients' status.
Elementary School Teacher
Cleveland County Schools - Graham Elementary
Shelby, NC
01.2011 - 05.2018
- Attended in-service training and professional development courses to stay on top of policy and education changes.
- Worked with school administrators to develop classroom management policies for grade level.
- Taught accelerated literary programs to elementary school students by guiding heterogeneous small group instruction.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
Education
Masters of Divinity - Pastoral Studies And Counseling
Gardner-Webb University
Boiling Springs, NC05.2003
Bachelor of Arts - English And History
Gardner-Webb University
Boiling Springs, NC05.2000
Skills
- Staff development
- Project management
- Behavioral/cognitive skills development
- Teaching, tutoring and counseling
- Community resources specialist
- Outreach programming specialist
- Practiced in family assessments
- Crisis Intervention Techniques
- Conflict resolution techniques
- Microsoft Office proficiency
- Team building
- Care plan assessment
- Behavioral health
- Tracking client progress
- Clinical Documentation
- Client goal planning
- Clinical documentation mastery
- Family outreach
- Culturally sensitive
- Patient relationship management
- Organization
- Medicaid familiarity
- Superior organizational skills
- Professional and mature
- Meticulous attention to detail
Timeline
MHSU Care Manager
Partners HealthCare
02.2023 - Current
TCM Behavioral Health Care Manager
Support Inc
11.2022 - 04.2023
Certified Community Health Worker
Astyra
11.2021 - 11.2022
Homeschool Administrator
Wright Learning Academy
08.2019 - Current
Lead Census Field Manager
Department Of Census
07.2019 - 03.2021
Pastor
Fairview Christian Methodist Episcopal Church
08.2018 - Current
Intensive In-Home Counselor
Monarch
05.2017 - 07.2019
Elementary School Teacher
Cleveland County Schools - Graham Elementary
01.2011 - 05.2018
Masters of Divinity - Pastoral Studies And Counseling
Gardner-Webb University
Bachelor of Arts - English And History
Gardner-Webb University
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