Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Starri Eustis

Baton Rouge,LA

Summary

Dynamic professional with a proven track record in enhancing client satisfaction and boosting sales, as demonstrated at Bluegreen Vacations. Expert in elderly care and customer relations, leveraging time management and problem-solving skills to exceed targets. Committed to continuous improvement, achieving results through respectful and compassionate service. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Caregiver

Self Employed Services
04.2018 - 04.2024
  • Assisted clients with activities of daily life
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
  • Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
  • Assisted with daily living activities, running errands, and household chores.
  • Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Maintained client confidentiality and adhered to HIPAA regulations while documenting and sharing pertinent information with authorized parties.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Assisted clients with activities of daily living, promoting independence and quality of life.

Sales Manager

Bluegreen Vacations
05.2014 - 12.2018
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.

Sales Agent

Crossmark
04.2010 - 05.2012
  • Developed strong relationships with clients through excellent customer service and regular follow ups.
  • Assisted call-in customers with questions and orders.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Adjusted sales scripts to better target needs of specific individuals, boosting sales by 9%.

Small Business Owner

Self Employed Services
02.2008 - 05.2010
  • Managed daily operations for successful 36 homes, ensuring efficient processes and quality services.
  • Established loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.

Wal-Mart

Sales Manager
02.1997 - 04.2004
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Education

High School Diploma -

Mayfair High School
Bellflower, CA

Skills

  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Problem-Solving
  • Dependable and Responsible
  • Patient Care
  • Daily living assistance
  • Multitasking and Organization
  • Personal Hygiene Assistance
  • Basic Housekeeping

Certification

  • PCW - Personal Care Worker
  • CPR-Training-Certification



































  • c Training - [Timeframe]
  • PCA - Personal Care Aide

Timeline

Caregiver

Self Employed Services
04.2018 - 04.2024

Sales Manager

Bluegreen Vacations
05.2014 - 12.2018

Sales Agent

Crossmark
04.2010 - 05.2012

Small Business Owner

Self Employed Services
02.2008 - 05.2010

Wal-Mart

Sales Manager
02.1997 - 04.2004

High School Diploma -

Mayfair High School

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Starri Eustis