Starrkeya Thompson
Jacksonville,NC
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
24
24
years of professional experience
Work History
Receptionist
Brynn Marr Hospital
2022.11 - 2023.08
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Handled cash transactions and maintained sales and payments records accurately.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Housekeeping Room Attendant
Extended Stay America
2018.04 - 2022.11
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Responded to requests from patrons for linens and toiletries.
Assistant Manager
Family Dollar
2015.03 - 2018.03
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project task.
- Created employee schedules to align coverage with forecasted demands.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Reviewed sales and gross profit report to assess company efficiency.
Warehouse Assistant
Moen
2014.02 - 2015.03
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Managed staff scheduling to prepare for high and low production periods to keep warehouse running smoothly.
Customer Service Manager
Wal-Mart Supercenter
1999.11 - 2008.11
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Followed through with client requests to resolve problems.
Education
High School Diploma -
Harcourt High School
Scranton, PASkills
- Scheduling appointments
- Mail distribution
- Appointment Scheduling
- Professional Demeanor
- Switchboard Operation
Timeline
Receptionist
Brynn Marr Hospital
2022.11 - 2023.08
Housekeeping Room Attendant
Extended Stay America
2018.04 - 2022.11
Assistant Manager
Family Dollar
2015.03 - 2018.03
Warehouse Assistant
Moen
2014.02 - 2015.03
Customer Service Manager
Wal-Mart Supercenter
1999.11 - 2008.11
High School Diploma -
Harcourt High School
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