Staycie Ramirez
North Las Vegas,NV
Summary
Professional liaison with strong background in fostering communication and building relationships. Skilled in team collaboration and adept at navigating changing needs to achieve results. Expertise in conflict resolution, project management, and strategic planning. Reliable, adaptable, and focused on driving success through effective partnerships and clear communication.
Overview
10
10
years of professional experience
Work History
MED/LEGAL LIAISON
DIMURO PAIN MANAGEMENT
10.2023 - Current
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
- Solved conflicts and addressed issues that occurred between other entities and business.
- Cultivated and managed referral relationships with over 100 personal injury firms, resulting in consistent referrals and long term partnerships.
- Acted as the direct liaison between our office, attorneys and providers ensuring seamless communication and trust.
- Managed weekly in person visits attorneys, and other providers across Las Vegas delivering branded materials, providing case updates, and maintaining brand presence.
- Identified and onboarded new PI firms through warm introductions, networking, and consistent follow up.
- Organized and attended community events, charity functions, and networking mixers to generate new business leads.
- Worked closely with case managers, attorneys, providers, etc to streamline scheduling, records requests, and other needs.
Paralegal
Cassady Law Offices, P.C
03.2021 - 10.2023
- Conduct legal research for new and existing cases
- Prepare and draft documents related to estate planning concerns
- Lodge decedent Wills with the court in a timely manner
- Translate for the attorney during Spanish consultations
- Assist clients with Will/Trust changes
- Serve as client-attorney liaison
- Answered a multi line phone system and address client
- Train newly hired paralegals
- Keep detailed client files and notes to file
Operations Assistant Manager
Modalight
11.2019 - 03.2021
- Supervised operations team to support operational excellence and excellent customer service.
- Evaluated operational strategies and recommend improvements.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Assisted customers by providing tracking information and resolving shipping or merchandise issues.
- Coordinated warehouse organization scheme and product placements.
- Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Answered customers' questions regarding products, prices and availability.
- Completed accurate order entry, including data verification.
Customer Service Representative
Newport Meat of Nevada
02.2019 - 11.2019
- Communicated with vendors regarding back order availability, future inventory and special orders
- Cultivated customer loyalty, promoted repeat customers and improved sales
- Checked purchase orders for accuracy before submitting
- Work with vendors to schedule daily dock appointments
- Investigated and resolved customer concerns and complaints
- Documented sales by recording order information in Topshelf
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction
- Assist customers picking up at will call
Administrative Assistant
SH Architecture
11.2017 - 02.2019
- Track vacation, sick and personal time
- Created company Intranet using SharePoint
- Order and distribute office supplies while adhering to fixed office budget
- Assist coworkers and staff members with special tasks daily.
- Input all documents into the records management system
- Delivered friendly assistance with new hires throughout the interviewing and hiring process
Customer Solutions Specialist
Nicholas and Company
01.2016 - 11.2017
- Create PO's, Invoices, Spreadsheets, pull reports
- Assist and handle various high volume casino accounts as well as street accounts
- Manage usage for each account and work closely with buyers, chefs, and other management, must be bilingual to work with majority of the chefs
- Was a part of bringing on a multi-million-dollar account
Education
Criminal Justice
College of Southern Nevada
Las VegasHigh School Diploma -
Shadow Ridge High School
Las Vegas01.2010
Skills
- Outlook
- Bilingual
- Data Entry
- Time Management
- Task Prioritization
- Account management
- Event Planning
- Notary Public
- Expense Reports
- Document Drafting and Preparation
- Client Service and Communications
- Assertiveness
- Influencing skills
- Verbal and written communication
- Cross-functional communications
- Complex problems analysis
LANGUAGES
Bilingual: fluent in written as well as spoken English/Spanish
Timeline
MED/LEGAL LIAISON
DIMURO PAIN MANAGEMENT
10.2023 - Current
Paralegal
Cassady Law Offices, P.C
03.2021 - 10.2023
Operations Assistant Manager
Modalight
11.2019 - 03.2021
Customer Service Representative
Newport Meat of Nevada
02.2019 - 11.2019
Administrative Assistant
SH Architecture
11.2017 - 02.2019
Customer Solutions Specialist
Nicholas and Company
01.2016 - 11.2017
Criminal Justice
College of Southern Nevada
High School Diploma -
Shadow Ridge High School
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