Summary
Overview
Work History
Education
Skills
Timeline
Generic

STEELIE WOODS

Lubbock,TX

Summary

Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines. Skilled in schedule management, payroll administration, and business correspondence coordination.

Overview

14
14
years of professional experience

Work History

Business Coordinator

Texas Tech
Lubbock , Texas
10.2024 - Current
  • Prepared and distributed agendas, documents, and other materials for meetings.
  • Compiled financial reports from various sources and provided analysis of trends.
  • Developed and maintained filing systems to ensure efficient retrieval of documents.
  • Coordinated travel arrangements, including flights, accommodations, and transportation.
  • Organized events such as seminars, conferences, workshops and team building activities.
  • Provided administrative support to senior management staff in the areas of scheduling meetings and appointments, managing calendars and coordinating projects.
  • Performed data entry tasks into company databases accurately and efficiently.

Office Manager

Gerwig Family Dental
Lubbock, TX
04.2018 - 08.2024
  • Led and managed dental business operations, ensuring high-quality patient support while adhering to HIPAA and OSHA regulations
  • Managed and oversaw daily operations to deliver quality healthcare services, optimizing staff schedules for effective utilization of time
  • Created and executed training modules, measured progress through performance appraisals, and strategized advertising campaigns to increase patient engagement.
  • Managed payroll, HR tasks, and finances to ensure precise processing of absences, PTO, productivity and billable hours.
  • Maintained an efficient and problem-free workspace by providing prompt support for patients and doctors.
  • Identified operational enhancements, upheld patient data security, and maintained office professionalism
  • Assisted with Patient insurance verification, insurance coding and patient insurance breakdowns
  • Managed dental provider credentialing, focusing on insurance qualifications to ensure compliance with multiple insurance networks and plans.
  • Supervised staff members, organized schedules and delegated tasks.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Ordered supplies and equipment to maintain adequate inventory levels.

Bookkeeper

Allstar Sign Co.
Lubbock, TX
05.2011 - 07.2021
  • Balanced sales tax accounts and ensured timely submission of monthly sales tax.
  • Generated invoices for clients and tracked payments received from customers.
  • Resolved billing discrepancies with vendors or customers promptly.
  • Analyzed financial information to recommend or develop efficient use of resources and techniques to improve profitability.

Leasing Agent

Case and Associates
Lubbock, TX
11.2016 - 02.2018
  • Prepare lease documents and related paperwork for management/ residents
  • Facilitate the move in/ move out process
  • Assist in overseeing the daily operations of 267 units in a multi-family community
  • Focus driven with resident retention in mind while enforcing community policy
  • Continuous file auditing, system audits, and revenue audits
  • Actively marketing to local businesses around the community

Director

Learning Tree Children's Academy
Lubbock, TX
10.2012 - 05.2016
  • Increased enrollment by 10% through strategic family engagement and marketing efforts
  • Resolved customer concerns and improved customer service standards
  • Coordinated supply purchases for classrooms and front office, optimizing budget usage
  • Led customer interactions and appointment scheduling, ensuring a welcoming environment
  • Enforced childcare licensing regulations, maintaining high standards of care
  • Directed staff training and development, promoting a culture of continuous improvement
  • Managed staff scheduling to ensure comprehensive coverage

Education

Some College (No Degree) - Business Administration and Management

Lubbock Christian University
Lubbock, TX

Skills

  • Financial Management
  • Scheduling & Coordination
  • Human Resources
  • Project Management
  • Insurance Verification
  • Provider Credentialing
  • Microsoft Office Suite
  • Excel
  • Compliance
  • Customer-centric
  • Detail Oriented
  • Office Management
  • Staff Management
  • Bookkeeping
  • Data Entry

Timeline

Business Coordinator

Texas Tech
10.2024 - Current

Office Manager

Gerwig Family Dental
04.2018 - 08.2024

Leasing Agent

Case and Associates
11.2016 - 02.2018

Director

Learning Tree Children's Academy
10.2012 - 05.2016

Bookkeeper

Allstar Sign Co.
05.2011 - 07.2021

Some College (No Degree) - Business Administration and Management

Lubbock Christian University

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