STEEVE ROY
Winter Haven,FL
Summary
- Adept Computer Technician with a proven track record at the National Archives Of Haiti, enhancing system performance and customer satisfaction through expert troubleshooting and efficient hardware/software updates. Skilled in computer assembly and network optimization, my proactive approach and keen problem-solving abilities have significantly reduced system downtime.
- Resourceful and tech-savvy Solar Panel Installer experienced in setting up photovoltaic modules at commercial and residential properties. Listens to customers, understands requirements and pinpoints solutions to technical challenges.
- Knowledge Auto Mechanic with a history of vehicles repair and maintenance. Troubleshoots and vehicle issues to maintain maximum reliability and functionality.
Overview
19
19
years of professional experience
Work History
Computer Technician
National Archives Of Haiti
03.2015 - Current
- Disassembled computers to perform diagnostics and check for repair needs.
- Updated and installed new software on desktop and laptop computers to maintain latest technology.
- Assisted customers with the setup of new devices and provided guidance on proper usage and maintenance techniques.
- Researched and identified problems with computers and advised staff and clients on plans of action.
- Wrote reports on computer statuses and maintenance jobs.
- Stayed up-to-date with industry trends and advancements in technology to provide relevant advice to customers on potential upgrades or improvements they could make to their systems.
- Implemented data recovery procedures for clients experiencing accidental data loss or system failures, ensuring minimal impact on their operations.
- Improved system performance for users by performing regular maintenance tasks, such as cleaning, updates, and upgrades.
- Maintained company computers by troubleshooting and performing needed repairs.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Configured systems according to prescribed software and hardware frameworks.
- Maintained office PCs, networks and mobile devices.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Updated and replaced outdated drivers and software for computers and office machines.
- Replaced defective components and parts on malfunctioning computers and office machines.
- Restored data on computers and office machines.
AUTO MECHANICS
BUSINESS PERSONAL
03.2006 - Current
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
- Repaired mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
- Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
Computer Technician
MINISTRY OF CULTURE AND COMMUNICATION
10.2005 - Current
- Linked computers to network and peripheral equipment.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Enhanced system performance by conducting regular software and hardware updates.
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
SOLAR PANEL INSTALLATION
PRIVATE ENTERPRISE
01.2014 - 01.2023
- Actively participated in ongoing professional development opportunities, staying current on the latest industry trends and best practices for solar panel installation.
- Implemented energy-efficient solutions such as solar panel installations when appropriate, adding value for clients seeking eco-friendly options.
- Troubleshot electrical issues related to solar panel installation and implemented swift resolutions.
- Promoted environmental sustainability by advising clients on eco-friendly solutions for their electrical needs, including solar panel installations and energy-saving devices.
Education
No Degree - PHILO
SIMONE DE BEAUVOIR
PORT-AU-PRINCE, HAITI2017
Skills
- Computer Assembly
- Desktop and laptop installations
- Computer Troubleshooting
- Software Installation
- Hardware and software installation
- Printers and Peripherals Installation
- Printer setup
- Network component installations
- System Backup
- Installation and Repair
- Outdoor installations
- Photovoltaic Installation
- Equipment Inspections
- Site analysis
- Solar Energy Knowledge
- Electrical Wiring
- Power Tool Operation
- Preventive Maintenance
- Brake Systems
- Parts Replacement
- Fluid Exchanges
- Filter Replacements
- Vehicle Maintenance
Languages
English
French
Timeline
Computer Technician
National Archives Of Haiti
03.2015 - Current
SOLAR PANEL INSTALLATION
PRIVATE ENTERPRISE
01.2014 - 01.2023
AUTO MECHANICS
BUSINESS PERSONAL
03.2006 - Current
Computer Technician
MINISTRY OF CULTURE AND COMMUNICATION
10.2005 - Current
No Degree - PHILO
SIMONE DE BEAUVOIR