LOVELY MBABA
Atlanta,GA
Summary
Accomplished Patient Care Technician with extensive experience at Emory St Joseph Hospital, adept in vital signs monitoring and providing exceptional patient services. Demonstrates a professional bedside manner, excels in emergency response, and is certified in CPR/AED. Proven ability to establish meaningful patient connections, enhancing healthcare delivery. Highly skilled career professional with more than 22 years nursing experience. Proficient in Microsoft Office, HIPAA & OSHA Compliance.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Grady Hospital
Atlanta, GA
11.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Assisted nursing staff with medical procedures to support patient care plans.
- Transported patients between rooms and appointments or testing locations.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Patient Care Technician
Emory St Joseph Hospital
Atlanta, GA
02.2023 - 09.2024
- Communicated with patients to ascertain feelings and needed for assistance and social and emotional support
- Lifted and assisted others to lift patients to move them on and off beds, examination tables, surgical tables, and stretchers
- Responded promptly to emergency situations using established protocols
- Cleaned and sanitized patient rooms and examination rooms
- Reminded patients to take medications and nutritional supplements
- Established special connections with patients through empathy and relationship-building techniques
- Observed and documented patient behavior and performed laboratory tests
- Implemented nursing care plans by performing patient care activities under supervision of licensed nurses
- Collected data regarding patients' diseases, conditions, and treatment plans
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses
- Measured and recorded food and liquid intake and urinary and fecal output
- Educated patients on disease process, diet and medication regimen
Patient Care Technician
Piedmont Hospital
Atlanta, GA
11.2020 - 01.2023
Patient Care Technician
Wellstar Hospital
Austell, GA
02.2016 - 02.2020
Medical Assistant
North Atlanta Primary Care
Marietta, GA
10.2015 - 07.2017
Residence Care Assistant
Arbor Terrace
Marietta, GA
11.2013 - 11.2016
- Utilized wheelchairs and moveable beds to transport patients to treatment units and operating rooms
- Provided information, such as directions, visiting hours, and patient status information to visitors and callers
- Inspected equipment to ensure proper functioning prior to use on patients
- Implemented nursing care plans by performing patient care activities under supervision of licensed nurses
- Cleaned and sanitized patient rooms and examination rooms
- Gathered information from nurses and physicians about patient condition and treatment plans
- Provided direct patient care to patients with chronic illnesses or disabilities under the supervision of a registered nurse or other healthcare professional
- Measured and recorded food and liquid intake and urinary and fecal output
- Maintained chart and filed paperwork, facilitating clerical functions
- Cleaned and sanitized patient rooms and examination rooms
- Supported physicians in examinations, procedures, and diagnostic tests
- Scheduled appointments and maintained patient records
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements accurately and reported any abnormalities to the supervising physician
- Facilitated social activities for clients to maintain a sense of purpose and community
- Prepared and maintained records of client progress and performed services
- Used safe patient handling techniques for repositioning, transferring, and ambulating patients
- Helped patients move in and out of beds, baths and wheelchairs
- Fostered resident comfort by answering requests and reporting observations to nursing supervisor
Lead Certified Nursing Assistant
Walton Nursing Home
Marietta, GA
10.2009 - 03.2015
Home Health Aide
Brian Center Health & Rehabilitation
Marietta, GA
05.2004 - 11.2009
Home Health Aide
AG: Rodes Rehabilitation & longterm Care Facility
Atlanta, GA
04.2002 - 11.2006
- Maintained secure environment for staff and residents, following established safety standards
- Kept patient information confidential to protect organization's value
- Collected specimens, such as urine, feces, and sputum
- Maintained accurate records of patient care, condition, progress, and concerns
- Supervised nursing assistants to ensure delivery of safe, high-quality care for all patients
- Answered patient call signals, signal lights or bells to determine patient needs
- Performed accurate documentation of patient assessments and treatments in accordance with policies and procedures
- Initiated referrals to other healthcare providers or community resources when appropriate
- Recognized emergency situations and implemented appropriate emergency procedures
- Leveraged knowledge of wound care and infection-control standards when changing dressings
- Responsible for coordinating transportation for medical appointments as well as other errands for clients when needed
- Transported patients to bathroom and provided incontinent care
- Assisted mobility-challenged patients with access to beds, baths, and wheelchairs
- Performed variety of duties as requested by client, such as obtaining household supplies and running errands
- Leveraged knowledge of wound care and infection-control standards when changing dressings
- Reviewed individualized care plans to drive continuity and consistency of care
- Promoted mental awareness and wellbeing with regular conversations and engagement
- Provided emotional support to patients and families dealing with illness or disability related issues
- Maintained accurate records of patient care, condition, progress, and concerns
Education
Associate Applied of Nursing - Nursing Candidate
South College
05.2026
Diploma in Clinical Medical Assisting -
Fortis College
05.2020
Certification in Certified Nursing Assistant -
Cumberland Medical Training
06.2013
Skills
- Specimen Collection
- Blood Glucose Monitoring
- Blood Glucose Testing
- Patient Services
- Professional Bedside Manner
- Vital signs monitoring
- Patient Observation
- Emergency Response
- EKG Interpretation
- ADL support
- Patient Care Technician (PCT)
- Certified in CPR/AED
- HIPAA Compliance
- CPR certification
- Patient observation
- Blood glucose testing
Certification
- CPR
- First Aid
- AED
- BLS
Timeline
Patient Care Technician
Grady Hospital
11.2024 - Current
Patient Care Technician
Emory St Joseph Hospital
02.2023 - 09.2024
Patient Care Technician
Piedmont Hospital
11.2020 - 01.2023
Patient Care Technician
Wellstar Hospital
02.2016 - 02.2020
Medical Assistant
North Atlanta Primary Care
10.2015 - 07.2017
Residence Care Assistant
Arbor Terrace
11.2013 - 11.2016
Lead Certified Nursing Assistant
Walton Nursing Home
10.2009 - 03.2015
Home Health Aide
Brian Center Health & Rehabilitation
05.2004 - 11.2009
Home Health Aide
AG: Rodes Rehabilitation & longterm Care Facility
04.2002 - 11.2006
Diploma in Clinical Medical Assisting -
Fortis College
Certification in Certified Nursing Assistant -
Cumberland Medical Training
Associate Applied of Nursing - Nursing Candidate
South College