Microsoft Office
Stef Grundy
Salt Lake City,UT
Summary
Talented professional, considered knowledgeable leader and dedicated problem solver. Brings 15 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Skilled in operations management, executive healthcare management, graduate medical education, program accreditation, and provider credentialing.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Programs Manager
University Of Utah Health - Utah Naloxone
2022.05 - Current
- Responsible for planning, organizing, directing and/or controlling all aspects pertaining to multiple program functions of Utah Naloxone's internal and external customer service and staffing operations pertaining to areas including (but not limited to) academic, research, health sciences, and community outreach
- Acting catalyst between department and its customers and staff to ensure continuity and quality of service and care
- Manages and supervised administrative and daily program operations, complying with policies and regulations.
- Provides supervision, education, and oversight to team members in multiple aspects of programming.
- Establishes strong relationships with key stakeholders, ensuring support for program initiatives.
- Specific areas of clinical care include infectious diseases, sexually transmitted infections, and soft tissue/skin infections
- Provide ongoing staff training and performance evaluations and human relations coordination
- Serves as overdose death prevention/ Naloxone liaison for clinical/medical/pharmacy settings in partnership with additional Naloxone team members.
- Coaches team members on professional development opportunities, contributing to improved overall performance.
- Improves program efficiency by streamlining processes and implementing time-saving solutions.
Human Resources Manager
Krossroads Integrative Health and Recovery Solutions
2021.11 - 2023.06
- Directed functions of HR department including recruitment, training and development, performance management, compensation and benefits, and employee relations for 80 employees.
- Managed all HR processes, policies, and programs as well as developing and implemented strategies that aligned with Krossroads Integrative Health and Recovery Solutions goals and objectives.
- Developed and implemented HR strategies and initiatives that aligned with organization's goals and objectives.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Managed recruitment and selection process, including job postings, resume screening, interviewing, and selection.
- Developed workflow for recruitment, hiring, onboarding and job shadowing with current and new staff.
- Oversaw comprehensive onboarding and off boarding process for employees.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Developed and implemented employee training and development programs to enhance employee skills and knowledge.
- Oversaw performance management processes including performance appraisals, goal setting, and disciplinary actions.
- Ensured compliance with HR laws and regulations, including employment standards, human rights, and health and safety regulations.
- Maintained and updated as needed any labor or HR Krossroads policies and procedures to ensure organizational compliance and mitigate risk on applicable Federal, State, and local laws, rules, and regulations
- Managed employee relations, including conflict resolution, employee grievances, and employee engagement
- Developed and maintained HR policies and procedures and ensured consistency within organization.
- Maintained accurate HR files and records electronically and coordinated documents with credentialing specialist.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Studio Manager
Orangetheory Fitness
2019.01 - 2021.11
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Supervised studio staff for timely, accurate and high-quality task completion.
- Managed budgets and financial reports, ensuring fiscal responsibility and profitability.
- Established positive work environment, fostering collaboration among staff members to improve productivity and creativity.
- Expanded studio client base by proactively seeking out new business opportunities through networking events or industry conferences.
- Coordinated staff training programs to enhance team skills in areas such as software proficiency, design techniques, or customer service best practices.
- Maintained up-to-date knowledge on industry trends as well as technological advancements applicable to the studio''s specialized services.
- Established team priorities, maintained schedules and monitored performance.
Operations Manager, Emergency Medicine
University of Utah Health
2016.01 - 2019.01
- Under minimal supervision, responsible for division operations, pertaining to administrative, financial, personnel, and organizational functions.
- Provided strategic support and leadership in planning, developing, and implementing new programs to advance division mission and goals.
- Forecasted, developed and implemented policies and procedures for areas of customer service, human resources and budgetary goals and objectives that are consistent with University of Utah's policies
- Analyzes process outcomes and workflow to ensure and identify efficiencies in productivity and savings.
- Monitored appropriateness and effectiveness of service within division in order to deliver outstanding service to both internally and externally.
- Ensured competency of staff through development and/or presentation of educational programs and through on going staff performance evaluations.
- Oversees recruitment, training, orientation, and professional development of division staff in support of accomplishing division goals and mission.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Academic Program Manager, Pediatric Emergency Medicine Fellowship
University of Utah School of Medicine
2011.01 - 2016.01
- Developed and administered academic programs for Division of Pediatric Emergency Medicine faculty and subspecialty fellows.
- Coordinated Continuing Medical Education (CME) activities through UUCME, and all record-keeping files for the accredited CME programs and eight regularly scheduled CME series for the division.
- Managed operations of the Pediatric Emergency Medicine fellowship program, collaborated with departments and faculty to develop course, academic and research programs for seven to eight Pediatric Emergency Medicine trainees.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Accomplished multiple tasks within established timeframes.
Project Coordinator/Credentialing Specialist
University of Utah Health
2010.01 - 2011.01
- Oversaw procedural matters related to credentialing over 750 incoming medical residents and fellows.
- Provided administrative support to senior department personnel.
- Provided customer service to all contacts, resolved problems, and identified resources in addition to completing ongoing projects as assigned.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
Manager, Client Services
R.R. Donnelley GRES (Now S2 Inspection Services)
2006.01 - 2010.01
- Served approximately 100 different clients, including top commercial and residential mortgage service providers.
- Responsible for day to day supervision and management of commercial and multifamily site inspections for three high profile clinets.
- Ensured that inspection reports exceeded client standards and were delivered on time.
- Assistant to Director of Asset Services.
- Accomplished multiple tasks within established timeframes.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Education
BS - Behavioral Sciences; Health, Society and Policy
University of Utah
Salt Lake City, UT01.2017
Some College (No Degree) - Psychology, Music
Hampshire College
Amherst, MASkills
- Executive Management
- Healthcare Management
- Program Management
- Problem-Solving
- Detail Oriented
- Strategic Planning
- Team leadership and direction
- Data Collection & Research
- Operations Management
- Budgeting and Resource Management
- Community Outreach
- Cultural Sensitivity
- Budget Preparation
- Professional writing
- Human Resource Management
Websites
Certification
Certified Training Administrator of Graduate Medical Education - The National Board for Certification of Training Administrators of Graduate Medical Education
Awards
- RSS Coordinator of the Year - Continuing Medical Education - Pediatric Education Services - Primary Children's Hospital, 05/2014, Every year Pediatric Education Services recognizes Primary Children's employees for their work in better educating hospital employees. This year the department awarded Stefanie Grundy the Regularly Scheduled Series (RSS) Coordinator of the Year. This prestigious award is given to the individual who exemplifies superlative commitment to education. Stefanie manages and coordinates 9 individual series, which is the most of any of the coordinators in education. She works collaboratively with her medical director - Dr. Joyce V. Soprano, who stated in the nomination that 'Stef is an innovator. If there is a way to do something faster or more efficient she will figure it out. She is great at automating and streamlining processes. She never complains without offering to find a solution. For me she is an absolute joy to work with. She makes my job so much easier and I thank her.'
- Outstanding Program Coordinator - University of Utah Graduate Medical Education, 06/2015, The Graduate Medical Education Office wishes to recognize Stefanie for taking ownership of the Pediatric Emergency Medicine Fellowship program. Stefanie enjoys searching for and developing more efficient ways to accomplish tasks, and she is open to new ideas and methods to streamline processes. She is very diligent about managing her fellowship schedules and has always been prompt in communicating changes or issues.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balanceHealthcare benefitsPaid time offCompany CultureWork from home optionSoftware
Adobe
Salesforce
Google Suite
Canvas
Kronos
IOS
Timeline
Programs Manager
University Of Utah Health - Utah Naloxone
2022.05 - Current
Human Resources Manager
Krossroads Integrative Health and Recovery Solutions
2021.11 - 2023.06
Studio Manager
Orangetheory Fitness
2019.01 - 2021.11
Operations Manager, Emergency Medicine
University of Utah Health
2016.01 - 2019.01
Academic Program Manager, Pediatric Emergency Medicine Fellowship
University of Utah School of Medicine
2011.01 - 2016.01
Project Coordinator/Credentialing Specialist
University of Utah Health
2010.01 - 2011.01
Manager, Client Services
R.R. Donnelley GRES (Now S2 Inspection Services)
2006.01 - 2010.01
BS - Behavioral Sciences; Health, Society and Policy
University of Utah
Some College (No Degree) - Psychology, Music
Hampshire College
Certified Training Administrator of Graduate Medical Education - The National Board for Certification of Training Administrators of Graduate Medical Education
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