Stefan Folz
Wantage,NJ
Summary
At ShopRite, as a Supervisor of Distribution Operations, I spearheaded initiatives that significantly enhanced operational efficiency and customer satisfaction. Leveraging skills in strategic planning and quality management, I led a team to cultivate strong supplier and customer relationships, achieving notable improvements in client retention and safety standards. My approach combines rigorous performance evaluation with a commitment to developing talent, driving both growth and operational excellence.
Overview
3
3
years of professional experience
Work History
Supervisor of Distribution Operations
ShopRite
02.2022 - Current
- Improved operational efficiency by overseeing daily department tasks.
- Developed and managed operating, meeting department goals.
- Increased client retention by providing superior customer service.
- Built and maintained relationships with customers to provide support and seamless operations.
- Cultivated member loyalty by delivering flawless service to foster client retention.
- Implemented strategic plans as well as contributed to evaluation and analysis of department objectives.
- Oversee department staff and maintained efficiency in fast-paced environment.
- Plan daily workload based on sales forecasts and demand to fulfill orders on time.
- Created and enforced detailed organization processes to increase quality and service standards.
- Organized records of vehicles, schedules and completed orders.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Reduced worker accidents by enforcing and implementing improved safety standards and monitoring procedures.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Conducted research to address shipping errors and packaging mistakes.
- Developed and maintained knowledgeable and productive team of employees.
Education
No Degree - Engineering Mechanics
Sussex Community College
Newton, NJ09-2026
High School Diploma -
High Point Highschool
Sussex, NJ06-2023
Skills
- Order fulfillment
- Shipping and receiving
- Lean principles
- Transportation management
- Operational efficiency
- Customer needs assessment
- Logistics coordination
- Consumer products
- Resource allocation
- Quality management
- Fleet management
- Strategic planning
- Quality assurance
- Safety monitoring
- Sales collaboration
- Performance evaluation
- Project management
Koei Kan Karate 14 years
I've been doing karate since I was 5 years of age, and I apply their discipline to my everyday life. I am one step away from black belt which I should achieve with in a year. This will be my first level of black belt and I wish to continue their methods of structure going forward in my life. I've competed in competitions over the years, as a way to learn defeat and accomplishment, and how to improve on the mistakes that were made.
Additional Information
I am looking for a employment opportunity in which I can preform in a working environment were I can grow within the company. My interests in a job career are in the field of engineering and machinist. I am willing to learn any work opportunity that is provided to me. I am currently a full time student at Sussex Community College, working to get my degree in engineering to move forward to a 4 year college.
Timeline
Supervisor of Distribution Operations
ShopRite
02.2022 - Current
No Degree - Engineering Mechanics
Sussex Community College
High School Diploma -
High Point Highschool
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