STEFAN JOVANOVSKI
Summary
Global Operations & Business Development Professional with 10+ years of expertise in F&B management, procurement, and cross-border trade between China, Europe, and the Middle East. Proven track record in driving business growth through strategic sourcing, supplier negotiations, and sales channel optimization. Led high-performing teams in hospitality startups and franchises, consultancies, and logistics with strong multi-cultural collaboration skills.
Overview
9
9
years of professional experience
Work History
Business Consultant
PALIME+ Ltd
01.2024 - 01.2025
- Spearheaded cross-border procurement of specialty products between European suppliers and Chinese markets (and vice versa)
- Led sales expansions of interior design products across China and Middle Eastern markets.
- Developed multiple F&B concepts from ideation to execution, including menu creation and operational planning.
- Negotiated supplier contracts and distribution agreements to optimize profit margins
- Managed end-to-end project timelines for product launches and hospitality ventures.
Owner/ Manager
GLOBAL FAMILY CONSULTING
01.2023 - 01.2024
- Organize and assign business projects.
- Meet with clients to perform assessments.
- Develop and implement an ongoing budget.
- Develop a detailed business plan.
- Conducting research, analyzing data, and preparing forecasts.
- Detecting issues and investigating ways how to resolve them
- Branding and brand development
- Recruiting, screening, and consulting candidates.
- Advising clients and strategic planning.
- Overseeing the hiring process.
- Creating marketing strategies and approaches.
- Networking and cooperation.
OPERATION MANAGER
THE SLIME RESTAURANT
01.2022 - 01.2023
- Creating and developing the new food and beverage menu.
- Screening and interviewing of new staff members.
- Managing all operations procedures opening procedures
- Managing all business in promotions, events, and deals.
- Managing dialogs with suppliers.
- Control operational costs and identify measures to cut waste
- Recommend ways to reach a broader audience (e.g., discounts and social media ads)
- Monitors effectiveness of workflow & Sequence of Service during service periods and provides hands-on support as and when required
BRAND MANAGER
KYOTO CAFFE
01.2021 - 01.2022
- Monitors effectiveness of workflow & Sequence of Service during service periods and provides hands-on support as and when required
- Assisting and creating food and beverage menus.
- Coordinating and assisting in the menu building
- Screening and interviewing of new staff members
- Managing all operations procedures opening procedures
- Managing all business in promotions, events, and deals.
- Managing dialogs with suppliers.
- Control operational costs and identify measures to cut waste
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g., discounts and social media ads)
- - Train new and current employees on proper customer service practices
- - Implement policies and protocols that will maintain future restaurant operations
- - Organize and supervise shifts.
- - Constantly providing new and effective ways of cost and wastage reduction.
FLEET COORDINATOR
SUPERSTAR FREIGHT
01.2020 - 01.2021
- Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times
- Arranging package pickups and deliveries.
- Creating dispatching reports, billing reports, and vehicle maintenance logs.
- Communicating with customers and dealers.
OPERATION MANAGER, CLUB P.R
AFTER NIGHT CLUB opening team
01.2018 - 01.2020
- Coordinating the menu building
- Screening and interviewing of new staff members
- Managing all operations procedures opening procedures
- Managing all business in promotions, events, and deals.
- Managing dialogs with suppliers.
- Booking performance artists, such as DJs and bands.
- Liaising and negotiating with artists' agents and club managers.
- Organizing and distributing publicity materials.
- Ensuring events run smoothly on the night.
- Taking care of the budget and cost control.
BAR MANAGER, DISPLAY MANAGER, RESTAURANT ASSISTANT MANAGER
L’ETO CAFFE (AL HAZM MALL) opening team
01.2016 - 01.2018
- coordinating the menu building
- Interview and screening of new staff
- creating brand awareness through social media
- managing daily operations on the floor, operating on all opening, and closing procedures
- making staff shift schedule
- responsible for monthly inventory, daily sales, and overall revenues
- staff training and organizing training for standard service procedures
- monitoring and maintaining daily employee attendance
- monitoring food quality and consistency
- develop and implement cost-saving and profit-enhancing measures
- maintain rapport with all company’s departments and attend relevant meetings
BAR MANAGER
Museum of Islamic Arts-Qatar, Doha
09.2015 - 09.2016
Education
Optical Technician
Mechanical-Technical School
Serbia, NisSkills
- Operations management
- Organizational development
- Solution implementation
- Sales channel development
- Team leadership
- Customer service experience
- Customer satisfaction measurement
- Communication and negotiation
Languages skills
Serbian - Native
English - Full professional fluency
Italian - Fluent
Timeline
Business Consultant
PALIME+ Ltd
01.2024 - 01.2025
Owner/ Manager
GLOBAL FAMILY CONSULTING
01.2023 - 01.2024
OPERATION MANAGER
THE SLIME RESTAURANT
01.2022 - 01.2023
BRAND MANAGER
KYOTO CAFFE
01.2021 - 01.2022
FLEET COORDINATOR
SUPERSTAR FREIGHT
01.2020 - 01.2021
OPERATION MANAGER, CLUB P.R
AFTER NIGHT CLUB opening team
01.2018 - 01.2020
BAR MANAGER, DISPLAY MANAGER, RESTAURANT ASSISTANT MANAGER
L’ETO CAFFE (AL HAZM MALL) opening team
01.2016 - 01.2018
BAR MANAGER
Museum of Islamic Arts-Qatar, Doha
09.2015 - 09.2016
Optical Technician
Mechanical-Technical School
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