Stefan Krna
Auburn
Summary
Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.
Overview
11
11
years of professional experience
Work History
Correctional Officer
NYSDOCCS
01.2019 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Insurance Inspector
Genesee Patrons
05.2015 - 12.2019
- Conducted thorough property investigations to identify and classify damages for customer claims.
- Examined claims forms and other records to determine insurance coverage.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Investigated and assessed damage to property and reviewed property damage estimates.
Bag Boy
Stafford Country Club
05.2014 - 09.2016
- Developed strong relationships with members through exceptional customer service, ensuring repeat business.
- Upheld high standards of etiquette through respectful behavior towards fellow caddies, staff members, golfers, and guests.
- Demonstrated professionalism through punctuality, appearance, and adherence to caddy program guidelines.
Office Assistant
Wright Insurance
08.2014 - 05.2016
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
Education
No Degree - Business Administration And Management
D'Youville University
Buffalo, NY05-2016
No Degree - Kinesiology
Liberty University
Lynchburg, VA05-2016
Associate of Applied Science - Business Administration And Management
Genesee Community College
Batavia, NY05-2016
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Mental health awareness
- Safety and security enforcement
- Trained in defensive tactics
- Stress tolerance
- Crisis management
- Weapons training
- Firearm operations trained
- Emergency management
Timeline
Correctional Officer
NYSDOCCS
01.2019 - Current
Insurance Inspector
Genesee Patrons
05.2015 - 12.2019
Office Assistant
Wright Insurance
08.2014 - 05.2016
Bag Boy
Stafford Country Club
05.2014 - 09.2016
No Degree - Business Administration And Management
D'Youville University
No Degree - Kinesiology
Liberty University
Associate of Applied Science - Business Administration And Management
Genesee Community College
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